Ryan Smerber

Growth Consultant at Fawkes Digital Marketing
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Contact Information
us****@****om
(386) 825-5501
Location
Tampa, Florida, United States, US

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Credentials

  • Certified Fire Fighter 1
    California State Fire Marshall
    May, 2005
    - Nov, 2024
  • Inbound Business
    HubSpot Academy
    Jul, 2019
    - Nov, 2024

Experience

  • Fawkes Digital Marketing
    • Advertising Services
    • 1 - 100 Employee
    • Growth Consultant
      • Nov 2022 - Present

  • AAI Financial
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Commercial Capital Advisor
      • Oct 2022 - Present

  • Cloud Register
    • Greater Tampa Bay Area
    • Owner- Account Manager
      • Jan 2019 - Present

  • Threo
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Business Development Representative
      • May 2021 - Apr 2022

  • Petroleum Card Services
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Account Manager
      • Jul 2011 - Jan 2019

      Build and nurture loyal relationships with up to 30 accounts in a card processing services firm and up sale to new products and services. Reduce churn by 80% and increase revenue by 20%, resulting in 110% of met goal for three months. Collaborate with Tech and Agent Support to address the root causes of customer concerns, breaking down complex technical problems to the customer in simple terms , minimizing repeat customer complaints by 50 to 70% Prioritize daily tasks and projects to ensure completion ahead of deadlines, reducing project costs by 25% and within budget Analyze accounts to see opportunities to educate the client on how to gain the most value from the product In Q1 of 2015, closed 80% of my proposals, putting me in the top 10% of agents Show less

  • Total Merchant Services
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Account Manager
      • Apr 2011 - Jan 2019

      Build and nurture loyal relationships with up to 30 accounts in a card processing services firm and up sale to new products and services. Reduce churn by 80% and increase revenue by 20%, resulting in 110% of met goal for three months. Collaborate with Tech and Agent Support to address the root causes of customer concerns, breaking down complex technical problems to the customer in simple terms , minimizing repeat customer complaints by 50 to 70% Prioritize daily tasks and projects to ensure completion ahead of deadlines, reducing project costs by 25% and within budget Analyze accounts to see opportunities to educate the client on how to gain the most value from the product In Q1 of 2015, closed 80% of my proposals, putting me in the top 10% of agents Show less

  • High Tech Lending
    • Financial Services
    • 1 - 100 Employee
    • Junior Loan Officer
      • Oct 2007 - Aug 2011

      Set appointments and collected necessary documentation to begin determination process resulted in a decrease of processing time by 55% Analyzed financial and credit status of 50 applicants per month to assist with determining loan feasibility Effectively maintained a sales pipeline of 100+ qualified leads for senior loan officer Set appointments and collected necessary documentation to begin determination process resulted in a decrease of processing time by 55% Analyzed financial and credit status of 50 applicants per month to assist with determining loan feasibility Effectively maintained a sales pipeline of 100+ qualified leads for senior loan officer

Education

  • Shasta College
    Fire Technology
    2004 - 2005
  • AAI Financial Group
    Commercial Real Estate and Business Lending Origination
    2022 - 2023
  • Shasta College
    Fire Fiighter 1 Academy
    2004 - 2004

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