Experience

Munch's Supply, LLC
• United States
• Wholesale
• 100 - 200 Employee
• Information Technology Contractor

  • Jun 2020 - Present

XPO Logistics, Inc.
• United States
• Transportation, Logistics and Storage
• 1 - 100 Employee
• Operations Manager, Last Mile

  • Aug 2019 - Jun 2020


Best Buy

• Retail
• 700 & Above Employee

• Distribution Center Manager

  • Mar 2015 - May 2019

  Leading a team of exempt Area Managers with a focus on inventory, operations, and clerical staff of hourly team members. Develop and maintain relationships with 3rd party carriers and vendors to support home delivery and appliance installations. Specific improvements made in the employee experience, shrink, inventory accuracy, and standard operating procedures. • Warehouse Management • Operations Management • Distribution Management • Inventory Management • Fleet/Transportation • Logistics Show less



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Field Marshal

  • Mar 2013 - May 2014

  • Directly lead a team of 5 field managers that oversee 125 field employees who fulfill solutions for Geek Squad home theater installation and in-home repair services. • Responsible for the execution of all services strategies at the market level in partnership with and in support of retail stores. • Support 45 retail locations in partnership with district support staff. • Responsible for the customer experience through technically trained field employees. • Increase operational efficiency at the market level led by field managers and executed by field agents.• Positive P&L variance through labor, fleet, asset, and expense management. Show less

• Market Manager

  • Aug 2012 - Mar 2013

  • Directly manage the Geek Squad for Business Agent and the fulfillment of Geek Squad for Business solutions; including remote and on-site fulfillment of IT services in support of the SMB customer. • Execution of all Geek Squad branded SMB services strategies at a market level; implementation and support, targeted sales, fulfillment, and service strategies designed to deliver customer satisfaction and profitability.

• Deputy Field Marshal

  • Sep 2007 - Oct 2012

  • Manage remote workforce responsible for fulfilling $2 Million of labor sales yearly. • Directly responsible for 25 employees with various roles and titles. • Support 10 retail locations through store management and employees in selling services/labor.