Ryan Shannon
Senior Producer at Bethesda Softworks- Claim this Profile
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Bio
Credentials
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Project Management Professional (PMP)
Project Management InstituteNov, 2017- Sep, 2024 -
Certified Information Systems Security Professional (CISSP)
(ISC)²Dec, 2014- Sep, 2024
Experience
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Bethesda Softworks
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United States
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Computer Games
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400 - 500 Employee
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Senior Producer
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Jun 2022 - Present
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Rev2 Solutions
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United States
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IT Services and IT Consulting
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Senior Consultant
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Jun 2020 - Jun 2020
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Sensor Concepts & Applications, Inc.
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United States
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Defense and Space Manufacturing
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1 - 100 Employee
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Director of Operations
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Jun 2016 - Jun 2020
Provided technical subject matter expertise for testing and evaluation and systems engineering of technologies and systems for Department of Homeland Security acquisition programs. Provided planning, execution, and data analysis for testing and evaluation of sensor and I.T. systems. Worked with operational and acquisition stakeholders to define and clarify functional requirements. Provided program management governance, budgeting, forecasting, and risk management for SCA contracts. Responsible for operations process improvement of all SCA systems, processes, and policies. Supported contract management to respond to contract issues and questions and participating in customer reviews. Responsible for business development, which included identifying new opportunities, proposals, and marketing. Show less
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Pearson PLC
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United States
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Senior Project Manager
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Dec 2014 - Apr 2016
Worked within a Scaled Agile Framework to resolve blocking issues and coordinate dependencies between geographically dispersed Agile teams. Managed risk items and developing mitigation strategies using formalized risk management processes. Provided user feedback and requirements clarification from the business operations team to the Agile teams. Authored technical documentation and developed rollout plans with input from business and technical stakeholders. Developed and provided product training for technical support and operations teams. Assisted Program Manager with cost and effort tracking. Show less
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Project Manager
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Feb 2009 - Nov 2014
Oversaw a team of programmers to develop software solutions for customers in the Federal Government. Provided project initiation, scheduling, budgeting, and monitoring. Designed and implemented networking, server, and storage solutions for clients. Developed database applications using C# in a Visual Studio environment. Facilitated analysis of characterization data by creating SQL queries, custom tools, and processes. Drafted and implemented I.T. system security policies and procedures in accordance with the Certification and Accreditation (C&A) process for Federal Information Systems. Show less
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Baltimore County Public Library
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United States
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Libraries
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200 - 300 Employee
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Network Operations Technician
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Oct 2006 - Feb 2009
Managed a team of help desk staff for the BCPL.NET Internet service. Installed and administered Cisco network equipment as well as Linux, UNIX, and Windows servers. Created and updated the I.T. Disaster Recovery Plan.
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Client Services Technician
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Nov 2004 - Oct 2006
Configured and maintained Windows desktop and server computers. Evaluated and installed new software systems. Managed users and desktop computers using Active Directory and Group Policy. Provided PC troubleshooting and technical support to library staff. Assisted with training staff and creating technical documentation.
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Absolute Quality Inc.
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United States
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Individual and Family Services
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Technical Support Representative - Team Lead
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1999 - 2004
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Education
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2008 - 2010
Loyola College in Maryland
Master of Business Administration (MBA) -
1999 - 2004
University of Maryland Baltimore County
Bachelor of Science (BS), Information Systems
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