Experience

Watertronics

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Technical Service Representative

  • Nov 2017 - Present

• Administrative Assistant

  • Sep 2015 - Nov 2017



Menards

• United States
• Retail
• 700 & Above Employee

• Full-time Team Member

  • Jun 2013 - Sep 2015

  I effectively sell to guests on a daily basis, answering their questions and concerns about plumbing, HVAC and bath furniture products. I explain how to install those products using the manufacturers' suggested procedure. I explain how to use the various type of plumbing pipe and tubing with the proper fittings and how to use the correct tools that apply to those rough plumbing items. I have knowledge of water heaters, water softeners, radiant floor heating systems, HVAC, wood and pellet stoves, kitchen sinks, water filtration, toilet repair/installation, bathroom vanity tops, bathroom cabinetry, faucets, PVC, Pex, Copper and other types of tubing, Bath tubs, Tub/showers, Showers, Whirlpools, Well tanks, well pumps, sump pumps, sewage pumps and irrigation products. Show less

• 1st Assistant Millwork Manager

  • Mar 2014 - Sep 2014

  Assist in leading the Millwork Department in sales involving; Windows, Garage Doors, Storm Doors, Entry Doors, Door Knobs and Moldings. Use the sales process to sell the whole project to the guest and ensuring that they receive all the add-on sales required. Handle any guest complaints and possible order issues. Answer all guest questions related to Menards processes and products.Keep desk area neat and organized and ready for sales each day. Make sure department is faced and clean each night before reopening the next day. Show less

• Cabinets and Appliances Department Manager

  • Aug 2012 - Jun 2013

  Manage team members in department to keep them knowledgeable about products. Train new team members on policies and guest service. Create scheduling and lead bi-monthly department meetings. Create kitchen cabinet quotes for guests using 20/20 design software, create kitchen countertop estimates and explain the features and benefits of the various major appliances sold in store and special order. Sell Mattresses and answer questions about the differences in those mattresses, sell ready-to-assemble furniture and vacuums and carpet shampooers. Show less

• 1st Assistant Plumbing and Housewares Manager

  • Sep 2010 - Aug 2012

  I effectively sold to guests on a daily basis, answering their questions and concerns about plumbing, HVAC and bath furniture products. I explain how to install those products using the manufacturers' suggested procedure. I explain how to use the various type of plumbing pipe and tubing with the proper fittings and how to use the correct tools that apply to those rough plumbing items. I also helped to train new team members and run a successful department that met its sales goals and beat previous years sales. I Helped to run bi-monthly department meetings as well as attending weekly sales meetings.I have knowledge of water heaters, water softeners, radiant floor heating systems, HVAC, wood and pellet stoves, kitchen sinks, water filtration, toilet repair/installation, bathroom vanity tops, bathroom cabinetry, faucets, PVC, Pex, Copper and other types of tubing, Bath tubs, Tub/showers, Showers, Whirlpools, Well tanks, well pumps, sump pumps, sewage pumps and irrigation products. Show less