Experience

OTR Freight Solutions

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Development Representative

  • Jun 2022 - Present

  Objectively sourcing companies for 3PL logistics Objectively sourcing companies for 3PL logistics



Sherwin-Williams

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Assistant Manager

  • Aug 2021 - May 2022

  ● Oversee timely operations at store including order fulfillment, tinting, mixing and placing orders ● Perform store opening and closing duties ● Provide team members with tools and resources to improve customer satisfaction ● Consistently exceed sales targets and store goals ● Conduct housekeeping practices to ensure store and warehouse cleanliness; while maintaining and stocking inventory ● Manage and coordinate paint deliveries for business and product transfers between stores ● Organize and file paperwork in a systematic manner Show less



Penske Transportation Solutions

• United States
• Truck Transportation
• 300 - 400 Employee

• Management Trainee

  • Mar 2021 - Aug 2021

  ● Executed consumer and commercial customer solutions to develop further relations, ultimately selling more units at a higher rate to maximize profits ● Completed ‘Check-in’ & ‘Check-out’ duties for truck reliability, including assessing itemized damage towards consumer customer ● Managed inventory of world class, nationally recognized vehicles, focusing on priority leasing and customer satisfaction ● Oversaw daily yard checks to assess fleet conditions and areas of opportunity to improve operations Show less



Emerge

• United States
• Advertising Services

• Carrier Relations & Operations Specialist

  • Aug 2020 - Mar 2021

  ● Monitored transportation of customer-based freight across country ● Developed relationships with customers to uncover new freight opportunies and provide excellent customer service ● Negotiated with customers to secure profitable rates and client satisfaction ● Built pipeline of additional prospects via sales calls and referrals from existing customers based on established rapport ● Continued to exceed sales targets while developing new business ● Implemented new freight marketplace platform and strategy ● Collaborated with Dispatchers and Drivers to resolve issues and ensure timely delivery of goods and customer satisfaction Show less



Echo Global Logistics

• United States
• Transportation/Trucking/Railroad

• Carrier Sales Representative

  • Dec 2016 - Aug 2020

  ● Managed carrier logistics and coordinated freight for various customers nation-wide, including Quaker, Monster, Fiji Water, Miller Coors and others● Supervised booking, scheduling, tracking, shipping and delivery of all assigned loads to ensure quality service and positive customer experience for each client● Partnered with over fifty carriers that ranged in fleet size to increase company revenue and gross profit margins; owner operators, mid-level fleets and national carriers● Proactively sold 3PL to grow carrier base and book of business, ranging from $250k-$500kper month in new revenue● Resolved logistical issues in collaboration with drivers, dispatchers, owners and client sale representatives● Mentored and trained team members about job responsibilities, best practices, and company culture● Communicated on a daily basis with suppliers, carriers and customers to ensure successful pick-ups and deliveries● Analyzed and reviewed monthly metrics utilizing compiled data to assist with decision making Show less

• Carrier Operations Representative

  • Jun 2015 - Dec 2016

  ● Scheduled pickups and deliveries in accordance with shipment requirements● Assisted with booking high volume loads for Quaker and other tier 1 & 2 customers● Resolved in-transit issues between internal representatives and carriers to ensurequality customer satisfaction● Effectively communicated problems and opportunities; kept team focused on highest priorities● Consistently exceeded expectations related to performance and individual development goals



Gordon Biersch Brewing Company

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Server, Host, Food Expediter

  • Nov 2011 - Jun 2015

  ● Provided excellent guest service while greeting and seating customers ● Assisted and resolved issues and complaints to ensure quality customer experience ● Processed orders and communicated information between front of house staff & back kitchen ● Coordinated large groups and parties following standard policies and procedures ● Provided excellent guest service while greeting and seating customers ● Assisted and resolved issues and complaints to ensure quality customer experience ● Processed orders and communicated information between front of house staff & back kitchen ● Coordinated large groups and parties following standard policies and procedures



Arizona State University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Events Coordinator

  • Oct 2007 - Jan 2008

  Assisted in setting up tables, chairs, podium and other items at Memorial Union at ASU's main campus Worked with a team to complete tasks, assemble projects required by ASU for conventions, galas, and events Assisted in setting up tables, chairs, podium and other items at Memorial Union at ASU's main campus Worked with a team to complete tasks, assemble projects required by ASU for conventions, galas, and events