Fire Life and Safety Complex Engineering Coordinator

• Feb 2017 - Present

Sales Admin Executive

• Sep 2016 - Nov 2016

• Supports Sales Team with operations and miscellaneous administrative duties • Taking phone calls from clients • Updating prices and contracts • Reports monthly sales results to the sales team • Communicates internally important feedback from clients • Respond to high volume of emails • Maintains good customer relations • Prepares and coordinates tasks and scheduling • Assists in planning of events and meetings. • Make appointments, manage calendars and diaries. • Set up and maintain well-organized filling systems • Handles confidential documents and information Show less

Sales Administrator

• Jan 2014 - Jul 2015

Supports sales team with general operations to help reach the team's objectives.Taking phone calls from clientsUpdating prices and contracts are up to dateProcess invoices for all sales transactionsReports monthly sales results to the sales teamCommunicates internally important feedback from clientsResponds to high volume of emailMaintains good customer relationsRaising quotations

Telephone Operator

• Apr 2012 - Jan 2014

• Answers and transfers internal and external calls to direct person and department by providing appropriate and relevant information.• Responsible in promoting and selling outlets and other services of the hotel.• Responsible in distributing and replying company’s email and other related information.• Communicate important feedback from customers and rally internally to the team.• Preparing and updating the daily statistics of the hotel including arrivals, departures, events, and transportation.• Operates standard office equipment including a computer, typewriter, calculator, fax machine, copier, printer, and other related peripheral equipment.• Maintains and tracks updated and relevant documents such as requisition form, invoices, order form,and time sheets.• Responsible for maintaining hard copy information such as statistics report, company profile, inbound and out bound fax and checklist. Show less

Supervisor cum Administrative

• Apr 2007 - May 2011

• Develop, supervise and coordinate day to day operations. • Ensure the maintenance of a working environment that yields productivity and furnishes essential physical supplies. • Maintain close supervision on the daily functions of the staff, ensuring productivity. • Responsible for cost reduction, inventory management and ordering of stocks. • Provide staff with room for improvement by providing continuous training schedule and giving valuable feedback on their job. • Serve as the receiver of important mail, documents and ordered items. • Sets sales target and creates plan in order to achieve it. Responsible in generating sales. • Prepare and submit accurate weekly and monthly report Show less

Sales and Service/Product Quality Manager

• Dec 2005 - Apr 2007

• Responsible in leading the team in achieving total customer satisfaction and achieving monthly sales target.• Trains Assistant Service Quality Manager and Service Front Liners.• Coordinate with the concerned departments regarding store-operating requirements.• Assists the Store Manager in hiring store personnel, if necessary.• Maintains healthy and pleasant for customers and store personnel.• Handles customer support functions from service to process.• Monitors daily activities in the food area and service area Show less

Warehouse Supervisor

• Jan 2005 - Dec 2005

• Monitors daily usage of the store including the wastages.• Ensures a safety and correct procedure in ordering, receiving, handling and storage of items and stocks.• Prepares daily and monthly report• Defines inventory required and purchases required for each item and product.• Manages the flow of goods, monitors and reports functional KPIs.• Establishes a delivery route for accurate and efficient delivery.