Experience

CoralTree Hospitality
• United States
• Hospitality
• 100 - 200 Employee
• General Manager

  • May 2023 - Present

TAVISTOCK MANAGEMENT SERVICES LIMITED
• United Kingdom
• 1 - 100 Employee
• Director Of Operations

  • Nov 2018 - May 2023


Concord Hospitality Enterprises

• United States
• Hospitality
• 700 & Above Employee

• Guest Services Manager

  • Nov 2015 - Nov 2018

  • Successfully completed the Concorde Leadership Development 1 program. • Senior member of Safety Council and Associate Advisory Council. • Problem solving and team building. • Fostering a work environment where people can ask questions and get answers. • Responsible for the management, new hire training, and on-going training of front desk employees. • Manage all members of facility, maintain departmental budget on monthly and daily basis. • Preform front desk check-in duties. • Sundries Market manager in charge of all ordering, inventory, and presentation. Show less



Residence Inn by Marriott

• Hospitality
• 700 & Above Employee

• Front Desk Supervisor

  • Apr 2014 - Nov 2015

  • Received 3 positive guest comment cards within first two weeks of employment. • Received 95% + positive customer service experience feedback and employee of the month April and May 2015. • Support, interview, train and supervise front desk staff while supervising efficient working of all agents at front desk. Assign special tasks to all individuals to ensure a positive guest experience. • Manage all members of facility, evaluate membership cards and answer to all inquiries, maintain departmental budget on monthly and daily basis. • Ensure cleanliness in front desk and lobby area at all times, monitor all phone calls and ensure answer within three rings from agents. • Preform front desk guest check-in/duties as needed. Show less



Kelly Services

• Mexico
• 200 - 300 Employee

• Substitute Teacher

  • Feb 2013 - Jun 2014

  • Instruct core subjects to all grade levels in various schools located in Orange County School District. Adhere to school standards and teacher’s guidelines and expectations. • Follow and develop substitute lesson plans and utilize relevant activities and manipulatives to supplement the lesson. • Fostered relationship with teachers and have been asked back to substitute multiple times based on successful execution of lesson plan and student experience. • Instruct core subjects to all grade levels in various schools located in Orange County School District. Adhere to school standards and teacher’s guidelines and expectations. • Follow and develop substitute lesson plans and utilize relevant activities and manipulatives to supplement the lesson. • Fostered relationship with teachers and have been asked back to substitute multiple times based on successful execution of lesson plan and student experience.



Astronics Dime Corporation (now closed)

• Financial Analyst

  • Aug 2010 - May 2013

  • Accounts payable (A/P) for a portfolio in the millions. A/P for an office of over 100 employees including company credit cards and prepared invoices. • Monthly audits of the stockroom. • Timekeeper; collection and entering of time cards. • Assisted with account receivable • Accounts payable (A/P) for a portfolio in the millions. A/P for an office of over 100 employees including company credit cards and prepared invoices. • Monthly audits of the stockroom. • Timekeeper; collection and entering of time cards. • Assisted with account receivable



Enterprise Rent-A-Car

• United States
• Real Estate

• Assistant Branch Manager

  • Apr 2007 - May 2009

  • Responsible for car sales, rental sales, and daily branch operational management while obtaining and sustaining a high level of customer service on a month to month basis. • Hit monthly quota two months in a row. • Utilize spreadsheets to track sales numbers, balance costs and revenues ensuring the branch is profitable. Responsible for developing, monitoring, and adhering to branch budgets. • Recognized for having a perfect attendance record. • Responsible for car sales, rental sales, and daily branch operational management while obtaining and sustaining a high level of customer service on a month to month basis. • Hit monthly quota two months in a row. • Utilize spreadsheets to track sales numbers, balance costs and revenues ensuring the branch is profitable. Responsible for developing, monitoring, and adhering to branch budgets. • Recognized for having a perfect attendance record.