Experience

Hay Creek Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Manager

  • Jun 2022 - Present

• Front Desk Supervisor

  • Dec 2021 - Jun 2022

• Front Desk Associate

  • Apr 2021 - Dec 2021

  20 South Battery

• Manager in Training

  • Sep 2020 - Mar 2021

  Eagle Mountain House and Golf Club



Courtyard by Marriott

• Hospitality
• 700 & Above Employee

• Housekeeping Supervisor

  • May 2019 - Aug 2019

  • Assist the Housekeeping Manager with day-to-day tasks on the property • File reports and assign housekeepers appropriate number of rooms • Perform inspections of the property and vacant rooms • Set up and breakdown meeting rooms for events • Give tours of the property to potential guests • Perform houseman duties when needed • Assist the Housekeeping Manager with day-to-day tasks on the property • File reports and assign housekeepers appropriate number of rooms • Perform inspections of the property and vacant rooms • Set up and breakdown meeting rooms for events • Give tours of the property to potential guests • Perform houseman duties when needed



Ocean Place Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Agent

  • May 2018 - Aug 2018

  - Make reservations for guests who want to take advantage of hotel entertainment and services - Answer guest calls, record conversation details and follow-up with issues as required - Speak with booking, housekeeping and maintenance to ensure prompt response to guest needs - Meet and exceed guests’ expectations by anticipating the services they might require - Report any accidents or injuries to senior management staff immediately - Make reservations for guests who want to take advantage of hotel entertainment and services - Answer guest calls, record conversation details and follow-up with issues as required - Speak with booking, housekeeping and maintenance to ensure prompt response to guest needs - Meet and exceed guests’ expectations by anticipating the services they might require - Report any accidents or injuries to senior management staff immediately