Experience

Midwest Dental Arts, Inc

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Information Technology Manager

  • Apr 2023 - Present



CTG

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• System Administrator

  • Aug 2022 - Apr 2023

  Develop and execute IT strategies to support organization's goals and objectives, while controlling day-to-day operations of IT department, including staff supervision and resource allocation. Collaborate with stakeholders and departments to identify and prioritize technology needs and develop technology solutions to meet those needs. Administer and manage 4-blade Dell VRTX cluster utilizing vSphere. Employ Jira to provide technical support to software developers. Implement IT security measures… Show more Develop and execute IT strategies to support organization's goals and objectives, while controlling day-to-day operations of IT department, including staff supervision and resource allocation. Collaborate with stakeholders and departments to identify and prioritize technology needs and develop technology solutions to meet those needs. Administer and manage 4-blade Dell VRTX cluster utilizing vSphere. Employ Jira to provide technical support to software developers. Implement IT security measures by partnering with corporate IT team. Deploy tools such as Crowdstrike, Check Point, and Nessus to strengthen security and threat response. • Delivered solutions to bypass limitations imposed by corporate IT and address the needs of local users. • Oversaw and fulfilled comprehensive IT needs, encompassing technology and security processes for the entire organization. • Devised, establish, configured, and maintained internal and external networks in partnership with corporate IT, ensuring maximum uptime and performance. • Streamlined on-boarding process by expertly imaging systems for novel users. Show less Develop and execute IT strategies to support organization's goals and objectives, while controlling day-to-day operations of IT department, including staff supervision and resource allocation. Collaborate with stakeholders and departments to identify and prioritize technology needs and develop technology solutions to meet those needs. Administer and manage 4-blade Dell VRTX cluster utilizing vSphere. Employ Jira to provide technical support to software developers. Implement IT security measures… Show more Develop and execute IT strategies to support organization's goals and objectives, while controlling day-to-day operations of IT department, including staff supervision and resource allocation. Collaborate with stakeholders and departments to identify and prioritize technology needs and develop technology solutions to meet those needs. Administer and manage 4-blade Dell VRTX cluster utilizing vSphere. Employ Jira to provide technical support to software developers. Implement IT security measures by partnering with corporate IT team. Deploy tools such as Crowdstrike, Check Point, and Nessus to strengthen security and threat response. • Delivered solutions to bypass limitations imposed by corporate IT and address the needs of local users. • Oversaw and fulfilled comprehensive IT needs, encompassing technology and security processes for the entire organization. • Devised, establish, configured, and maintained internal and external networks in partnership with corporate IT, ensuring maximum uptime and performance. • Streamlined on-boarding process by expertly imaging systems for novel users. Show less



ASRC Federal

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• System Administrator

  • Jan 2022 - Nov 2022

  Verified accurate patching of systems by advancing comprehensive scanning by using Nessun SaaS. Conducted configuration, deployment and upgradation of PCs, servers, and network systems. Interfaced with lab managers and personnel to realize IT requirements. Continuously control systems employing AssetExplorer to ensure optimal performance. Deployed usage of BugZilla to authenticate security updates and vulnerabilities. Patched systems via BigFix to maintain system security. • Guaranteed… Show more Verified accurate patching of systems by advancing comprehensive scanning by using Nessun SaaS. Conducted configuration, deployment and upgradation of PCs, servers, and network systems. Interfaced with lab managers and personnel to realize IT requirements. Continuously control systems employing AssetExplorer to ensure optimal performance. Deployed usage of BugZilla to authenticate security updates and vulnerabilities. Patched systems via BigFix to maintain system security. • Guaranteed top-notch maintenance and security of systems in compliance with established safety plan and contract obligations. Show less Verified accurate patching of systems by advancing comprehensive scanning by using Nessun SaaS. Conducted configuration, deployment and upgradation of PCs, servers, and network systems. Interfaced with lab managers and personnel to realize IT requirements. Continuously control systems employing AssetExplorer to ensure optimal performance. Deployed usage of BugZilla to authenticate security updates and vulnerabilities. Patched systems via BigFix to maintain system security. • Guaranteed… Show more Verified accurate patching of systems by advancing comprehensive scanning by using Nessun SaaS. Conducted configuration, deployment and upgradation of PCs, servers, and network systems. Interfaced with lab managers and personnel to realize IT requirements. Continuously control systems employing AssetExplorer to ensure optimal performance. Deployed usage of BugZilla to authenticate security updates and vulnerabilities. Patched systems via BigFix to maintain system security. • Guaranteed top-notch maintenance and security of systems in compliance with established safety plan and contract obligations. Show less



Treasure Coast Community Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• IT Manager and Information Systems Security Officer

  • Jan 2012 - Sep 2021

  Responsible for entire organization's IT needs, both in technology, and security. Managed the set up and implementation of bringing 6 new sites online including integrating each site into the main data center, evaluating internet providers, planning and purchasing required hardware and troubleshooting to attain secure and consistent access to all programs required for the health center department needs. Evaluate new technologies and service vendors to upgrade hardware and support… Show more Responsible for entire organization's IT needs, both in technology, and security. Managed the set up and implementation of bringing 6 new sites online including integrating each site into the main data center, evaluating internet providers, planning and purchasing required hardware and troubleshooting to attain secure and consistent access to all programs required for the health center department needs. Evaluate new technologies and service vendors to upgrade hardware and support software. Keep current with new technologies and present useful or cost reduction changes to the senior management team. • Manage 37 VMs via Hyper-V • 11 Physical servers • 260 user support across 8 sites in Indian River County • Remote office setup over VPN (Site-to-Site) • Firewall Administration - Fortigate and SonicWALL • Backup and disaster recovery - Veeam • Implemented and maintain Helpdesk software (Spiceworks) • Server 2003/2008/2012/R2/2016/2019 • 2 direct reports and worked with other internal departments to meet the needs of the company • Worked with third party vendors to troubleshoot and manage their products • Maintained a test environment for upgrades and VM expansion. • Administered Exchange 2016, Active Directory • Designed SDWAN and VOIP infrastructure • XP-Windows 11 desktop support • Recommended upgrades and enhancements and reports directly to CIO for budget considerations • EHR – Greenway Intergy • EDR - Dentrix • Dental Imaging - DEXIS • Cisco Meraki and FortiAP - Wireless Integration • PRTG monitoring Show less Responsible for entire organization's IT needs, both in technology, and security. Managed the set up and implementation of bringing 6 new sites online including integrating each site into the main data center, evaluating internet providers, planning and purchasing required hardware and troubleshooting to attain secure and consistent access to all programs required for the health center department needs. Evaluate new technologies and service vendors to upgrade hardware and support… Show more Responsible for entire organization's IT needs, both in technology, and security. Managed the set up and implementation of bringing 6 new sites online including integrating each site into the main data center, evaluating internet providers, planning and purchasing required hardware and troubleshooting to attain secure and consistent access to all programs required for the health center department needs. Evaluate new technologies and service vendors to upgrade hardware and support software. Keep current with new technologies and present useful or cost reduction changes to the senior management team. • Manage 37 VMs via Hyper-V • 11 Physical servers • 260 user support across 8 sites in Indian River County • Remote office setup over VPN (Site-to-Site) • Firewall Administration - Fortigate and SonicWALL • Backup and disaster recovery - Veeam • Implemented and maintain Helpdesk software (Spiceworks) • Server 2003/2008/2012/R2/2016/2019 • 2 direct reports and worked with other internal departments to meet the needs of the company • Worked with third party vendors to troubleshoot and manage their products • Maintained a test environment for upgrades and VM expansion. • Administered Exchange 2016, Active Directory • Designed SDWAN and VOIP infrastructure • XP-Windows 11 desktop support • Recommended upgrades and enhancements and reports directly to CIO for budget considerations • EHR – Greenway Intergy • EDR - Dentrix • Dental Imaging - DEXIS • Cisco Meraki and FortiAP - Wireless Integration • PRTG monitoring Show less



CMIT Solutions of South Brevard

• Information Technology Technician

  • Apr 2011 - Jan 2012

  Responsible for supporting small businesses as an IT professional. • Helpdesk (Autotask) duties from remote home office. • On-site site surveys for recommending infrastructure needs for new and existing clients. • On-site client help and installation of new hardware. • Hyper-V support • Active Directory duties • Remote monitoring – Zenith NOC Panel Responsible for supporting small businesses as an IT professional. • Helpdesk (Autotask) duties from remote home office. • On-site site surveys for recommending infrastructure needs for new and existing clients. • On-site client help and installation of new hardware. • Hyper-V support • Active Directory duties • Remote monitoring – Zenith NOC Panel



Mack Technologies

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 200 - 300 Employee

• Systems Administrator

  • Oct 2008 - Apr 2011

  Sets up, configures, and supports internal and external networks. Develops and maintains all systems, applications, and domain configurations. Troubleshoot network performance issues and a member of the disaster recovery team. Recommend upgrades, patches, new applications and equipment. Provide technical support and guidance to 200 associates. • Trend Micro Antivirus Administrator • Server configuration\deploy, maintenance • PC Deployment (Windows 9x – Windows… Show more Sets up, configures, and supports internal and external networks. Develops and maintains all systems, applications, and domain configurations. Troubleshoot network performance issues and a member of the disaster recovery team. Recommend upgrades, patches, new applications and equipment. Provide technical support and guidance to 200 associates. • Trend Micro Antivirus Administrator • Server configuration\deploy, maintenance • PC Deployment (Windows 9x – Windows 7) • Exchange 5.5 migration to Exchange 2007 • VERITAS (Symantec) 10.0d • Physical to virtual environment conversions (ESXi 4) • Project lead for recent migration from NT4 domain to 2008 AD infrastructure. Show less Sets up, configures, and supports internal and external networks. Develops and maintains all systems, applications, and domain configurations. Troubleshoot network performance issues and a member of the disaster recovery team. Recommend upgrades, patches, new applications and equipment. Provide technical support and guidance to 200 associates. • Trend Micro Antivirus Administrator • Server configuration\deploy, maintenance • PC Deployment (Windows 9x – Windows… Show more Sets up, configures, and supports internal and external networks. Develops and maintains all systems, applications, and domain configurations. Troubleshoot network performance issues and a member of the disaster recovery team. Recommend upgrades, patches, new applications and equipment. Provide technical support and guidance to 200 associates. • Trend Micro Antivirus Administrator • Server configuration\deploy, maintenance • PC Deployment (Windows 9x – Windows 7) • Exchange 5.5 migration to Exchange 2007 • VERITAS (Symantec) 10.0d • Physical to virtual environment conversions (ESXi 4) • Project lead for recent migration from NT4 domain to 2008 AD infrastructure. Show less



BISYS\Crump Commercial Insurance

• Systems Adminsitrator

  • Aug 2002 - Apr 2008

  Sets up, configures, and supports internal and external networks. Develops and maintains all systems, applications, and network configurations. Troubleshoot network performance issues and a member of the disaster recovery team. Recommend upgrades, patches, new applications and equipment. Provide technical support and guidance to nearly 500 associates. Work with other IT team members (Developer team and main software application team) to analyze integration into our infrastructure. • 1st… Show more Sets up, configures, and supports internal and external networks. Develops and maintains all systems, applications, and network configurations. Troubleshoot network performance issues and a member of the disaster recovery team. Recommend upgrades, patches, new applications and equipment. Provide technical support and guidance to nearly 500 associates. Work with other IT team members (Developer team and main software application team) to analyze integration into our infrastructure. • 1st Level Hardware Diagnostics/Repair for 50+ Windows 2000/2003 servers • Strong skills in most aspects of Active Directory. • Exchange 2000/2003, Web Servers, Anti-virus, Fax Server • Responsible for building and maintaining a Citrix server farm • Trend Micro Antivirus Administrator • Work closely with our Technical Writer to develop and maintain standard operating procedures. (SOX compliant) • Help Desk and Asset Administrator for 200 onsite clients and 200+ remote clients • Responsible for data backup procedures with local and remote site locations via CommVault and VERITAS • Software (OS) Troubleshooting (Windows 9x, Windows 2000 Professional, Windows XP Professional) • Office 97, 2000, 2003, 2007 experience • Manage Ghost Imaging version 7.0-10.0 • Experience in LAN/WAN networking diagnostics • Experience setting up and maintaining Blackberry Enterprise Server • Responsible for determining hardware requirements for database and application servers. • Project lead for setting up new offices (new hardware, IP schemes, etc.) Show less Sets up, configures, and supports internal and external networks. Develops and maintains all systems, applications, and network configurations. Troubleshoot network performance issues and a member of the disaster recovery team. Recommend upgrades, patches, new applications and equipment. Provide technical support and guidance to nearly 500 associates. Work with other IT team members (Developer team and main software application team) to analyze integration into our infrastructure. • 1st… Show more Sets up, configures, and supports internal and external networks. Develops and maintains all systems, applications, and network configurations. Troubleshoot network performance issues and a member of the disaster recovery team. Recommend upgrades, patches, new applications and equipment. Provide technical support and guidance to nearly 500 associates. Work with other IT team members (Developer team and main software application team) to analyze integration into our infrastructure. • 1st Level Hardware Diagnostics/Repair for 50+ Windows 2000/2003 servers • Strong skills in most aspects of Active Directory. • Exchange 2000/2003, Web Servers, Anti-virus, Fax Server • Responsible for building and maintaining a Citrix server farm • Trend Micro Antivirus Administrator • Work closely with our Technical Writer to develop and maintain standard operating procedures. (SOX compliant) • Help Desk and Asset Administrator for 200 onsite clients and 200+ remote clients • Responsible for data backup procedures with local and remote site locations via CommVault and VERITAS • Software (OS) Troubleshooting (Windows 9x, Windows 2000 Professional, Windows XP Professional) • Office 97, 2000, 2003, 2007 experience • Manage Ghost Imaging version 7.0-10.0 • Experience in LAN/WAN networking diagnostics • Experience setting up and maintaining Blackberry Enterprise Server • Responsible for determining hardware requirements for database and application servers. • Project lead for setting up new offices (new hardware, IP schemes, etc.) Show less