Ryan Paul Tioyao
Outlet Manager at Parc 55 Hotel Wyndham San Francisco- Claim this Profile
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Bio
Experience
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Outlet Manager
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Jul 2014 - Present
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Parc 55 Hotel
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Germany
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Hospitality
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Security Officer
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Jan 2011 - Present
Provide training, mentor and guidance to junior associates ensuring SOP (Standard Operating Procedures) are followed • Provide excellent customer service to current and future guests. • Provide overall security and safety for employees, hotel guests and assets • Provide written documentation of any incident related to hotel property, hotel guest or employees missing property, theft, arrests, injuries, and medical emergencies • Provide daily site assessment to ensure protection and safety of employee and guest assets • Identify and report internal or external laws broken by using investigative tools within the department. (Ex. Security Camera, Existing reports, Footage of Incidents, documented statements) • Compile evidence and reports that would assist various internal departments and higher authorities such as the San Francisco Police Department and District Attorney • Maintain accurate documentation and reports of all incidents for further investigations for internal or external use Show less
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San Francisco Pretrial Diversion Project
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United States
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Non-profit Organizations
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1 - 100 Employee
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OR Interviewer
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Nov 2007 - Jun 2009
• Knowledge of Criminal Laws • Conducted routine interviews with inmates and ensure proper documentation is obtained and updated using tools provided for courtroom use • Processed court documents and provided release instructions to inmates • Supervised Pretrial Release: Supervised the release of inmates by escorting them from the jail to their assigned case managers • Investigated inmate’s criminal history through the national criminal database used by Various Law Enforcement Agencies • Experience in filing and obtaining police reports • Worked with Judges of the San Francisco Court System to determine probable cause for each inmate eligible for the Own Recognizance Program • Handled inmates with the supervision of the San Francisco Sheriffs Department Show less
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Education
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San Francisco State University
Bachelor of Arts (B.A.), Criminal Justice