Experience

Softsource vBridge

• New Zealand
• Information Technology & Services
• 1 - 100 Employee

• Network & Server Engineer

  • Aug 2021 - Present



Dahua Technology New Zealand Limited

• New Zealand
• Information Technology & Services
• 1 - 100 Employee

• Technical Engineer

  • Nov 2020 - Jul 2021



Isometric

• New Zealand
• Information Technology & Services
• 1 - 100 Employee

• System Engineer

  • Nov 2019 - Nov 2020



Network Edge

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Service Desk Engineer

  • Jan 2019 - Nov 2019

  • Managed and co-ordinated support requests into the Service Desk ticketingsystem and provided regular updates and communication to customers.• Monitored Network Management Systems during business hours andactioned alarms and events.• Provided remote technical support for Level 1 issues affecting customernetworks.• Provided field desktop support for designated customers via weekly visits.• Carried out patching of customer systems outside business hours forscheduled rotational patching cycles.• Configured and ran customer vulnerability scans on Tenable platform andgenerated reports on scan results that identified vulnerabilities and remedies.• Involved in a project to deploy a new network monitoring solution.• Undertook Windows system administration tasks.• Managed provisioning of new WAN circuits for customers.