Experience

Enzyme

• Germany
• Software Development
• 1 - 100 Employee

• SW Test Engineer

  • Jul 2021 - Present



Eko

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Software Quality Associate

  • Jun 2020 - Jul 2021

  Strong focus on Software QA processes. Handle releases apart of sprint cycles across iOS and Android alongside Web. Experience with Postman API testing and using MITM for mobile devices. Use command line tools to capture debug logs and identify cause of bugs. Software QA driven by product knowledge and drive to understand of the communications between Firmware, Software, and Backend Infrastructure. Work along with a small sized QA team to create, manage and execute test cycles including Sanity and End to End Regression. Effective communication with Software team to complete white box testing of new features.

• Quality Assurance Intern

  • Jan 2019 - Jun 2020

  Complete initial investigation of returned product from customers. Work along with Customer Experience team to assure the processing of returns is completed. Identify failure modes and assess the need for risk assessment and/or CAPA to be filed. Communicate with Hardware team to investigate into newly reported failure modes and appropriately log the failure mode.Work on building upon an iOS automation framework that uses tools including Pytest BDD, Selenium, and Appium.Build skills in manual SW QA testing. Migrated our E2E and Sanity Test Cycles/Cases from documents into Zephyr for JIRA. Submission of many SW Change Requests that include forms directed to Regulatory Bodies covering medical devices.



J.Crew

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Manager

  • Nov 2017 - Jan 2019

  Manage the retail floor during shifts by assigning associates to zones and lead efforts on customer engagement. Help associates develop skills to effectively communicate with customers, build sales, build relationships, and provide a positive shopping experience to all customers. Opening/closing store procedures such as opening and closing registers, printing daily schedules, assuring promos are current and displayed effectively, and keeping the store as clean as possible at all times.Strong product knowledge in each department through every rollout. Willingness to suggest new arrivals and/or build outfits for frequently returning customers as well as new, one time customers.

• Sales Support

  • Oct 2016 - Nov 2017

  Provide quality customer service in order to result in a positive shopping experience for customers. Package shipments to be sent out which includes managing online orders through the company's software. Work alongside an amazing team to meet the store's goals. Assess and take action in different situations to ensure a positive relationship between a customer and the company.



Rising Sun Center for Opportunity

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Energy Specialist

  • Jul 2016 - Aug 2016

  7 week summer job program to provide the local community with free home energy and water efficiency assessments. Replace lightbulbs and water aerators from house to house in the Oakland community 7 week summer job program to provide the local community with free home energy and water efficiency assessments. Replace lightbulbs and water aerators from house to house in the Oakland community