Experience

UNC Health Lenoir

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Financial Decision Support Manager

  • Dec 2018 - Present

• Financial Analyst

  • Jun 2017 - Dec 2018



Rowe Timber Consulting

• Greenville, North Carolina

• Timber Appraiser

  • Feb 2015 - Jun 2017

  •Appraise the value of the timber, preparation of timber sales prospectus and contracts. •Estimate timber volume by plots and species to provide an appraisal of present and future value to purchase or sell timber. •Recommendation of thinning, pest control, and timber stand improvement. •Consult with land owner of goals, collects inventory information from the woodland, suggest alternatives for reaching the client’s goals, draft written management plans that incorporate the client’s… Show more •Appraise the value of the timber, preparation of timber sales prospectus and contracts. •Estimate timber volume by plots and species to provide an appraisal of present and future value to purchase or sell timber. •Recommendation of thinning, pest control, and timber stand improvement. •Consult with land owner of goals, collects inventory information from the woodland, suggest alternatives for reaching the client’s goals, draft written management plans that incorporate the client’s goals and steps to achieve the goals. •Create map of timber cruise plots, boundary lines, streams, etc. to aid in timber sell or purchase. •Research property deeds, legal descriptions and survey maps to aid in identifying property boundaries of property to cruise, appraise and publish flyers for timber sells. Show less •Appraise the value of the timber, preparation of timber sales prospectus and contracts. •Estimate timber volume by plots and species to provide an appraisal of present and future value to purchase or sell timber. •Recommendation of thinning, pest control, and timber stand improvement. •Consult with land owner of goals, collects inventory information from the woodland, suggest alternatives for reaching the client’s goals, draft written management plans that incorporate the client’s… Show more •Appraise the value of the timber, preparation of timber sales prospectus and contracts. •Estimate timber volume by plots and species to provide an appraisal of present and future value to purchase or sell timber. •Recommendation of thinning, pest control, and timber stand improvement. •Consult with land owner of goals, collects inventory information from the woodland, suggest alternatives for reaching the client’s goals, draft written management plans that incorporate the client’s goals and steps to achieve the goals. •Create map of timber cruise plots, boundary lines, streams, etc. to aid in timber sell or purchase. •Research property deeds, legal descriptions and survey maps to aid in identifying property boundaries of property to cruise, appraise and publish flyers for timber sells. Show less



BB&T

• United States
• Financial Services
• 700 & Above Employee

• AVP, New Account Fraud Monitoring Manager

  • Aug 2011 - Feb 2015

  Revamped the production, processes, and tactics in identifying fraud and mitigate losses for the clients and BB&T. Established new procedures, process maps and acquired new tools to aid in confirming fraud and mitigating losses. Managed a team of eight employees to monitor daily work, conduct annual reviews, held monthly 1:1 with employees, monthly audits of teams daily work, etc. Managed budget from $750,000 to $1.3 million. Reviewed all Chairman Complaints and responded appropriately to… Show more Revamped the production, processes, and tactics in identifying fraud and mitigate losses for the clients and BB&T. Established new procedures, process maps and acquired new tools to aid in confirming fraud and mitigating losses. Managed a team of eight employees to monitor daily work, conduct annual reviews, held monthly 1:1 with employees, monthly audits of teams daily work, etc. Managed budget from $750,000 to $1.3 million. Reviewed all Chairman Complaints and responded appropriately to each complaint, determined the validity of the claim, analyzed data form account opening applications, and spoke with client to discuss outcome to the complaint. Key Contributions: •Spearheaded revamping the fraud workflow alerts that increased confirmed fraud hits and decreased false positives, which reduced potential credit, reputation and operational risk. •Co-chaired the evaluation, design, development and testing of a new fraud case management system to streamline the daily work alerts and centralize the data to analyze the data, create reports, and formulate recommendations. •Came under budget by 5% on a $1.3 million annual budget. •Ran point on identifying fraudulent accounts that received fraudulent tax returns and returned back to the IRS $7.3 million. •Assisted in evaluating, design, development, tested, and implemented a scoring model to rearrange the daily work alerts from highest probability of fraud to least probability of fraud for the New Account Fraud team to review daily. •Assisted in completing three bank mergers to ensure the successful integration of fraudulent information into BB&T databases and into the various fraud database tools. •Vendor Manager to newly acquired fraud tool to increase fraud detection while not increasing employee count. Monthly meetings with vendor rep allowed the new tool to be finely tuned to the line of business needs that allowed the vendor to use BB&T as a successful case study for current and future potential clients.

• Operations Division Business Analyst II

  • Jun 2009 - Aug 2011

  Promoted to an operations business analyst after graduating the Leadership Development Program and joined the Payment Solutions department in the Operations Division to contribute in developing complex strategies across multiple lines of businesses within BB&T to offer new products and services to current and potential clients to generate income and identify ways to decrease expenses for BB&T. Key Contributions: •Co-chaired a test team to identify if BB&T could offer a new product in the… Show more Promoted to an operations business analyst after graduating the Leadership Development Program and joined the Payment Solutions department in the Operations Division to contribute in developing complex strategies across multiple lines of businesses within BB&T to offer new products and services to current and potential clients to generate income and identify ways to decrease expenses for BB&T. Key Contributions: •Co-chaired a test team to identify if BB&T could offer a new product in the healthcare industry. Interviewed large Healthcare clients who bank with BB&T to understand their pain points, interview potential vendors that offered a healthcare solution, assisted in a RFP, built out a projected revenue and expenses ROI for five years as a possible new product to offer to current and potential client needs. Findings of this project were presented to upper management and Executive management for approval and funding for product deployment to generate $20 million within five years. •Assisted in identifying the potential income loss from the Frank Dodd bill that would require banks to restructure overdraft fees. Findings and proposed recommendations were presented to upper management and to Executive management. •Analyzed the large-corporate clients within BB&T to identify which clients used BB&T as their primary bank and who did not use BB&T as their primary bank. This list was used to generate new business with existing clients to deepen their relationship with BB&T. •Analyzed payment trends and behaviors of BB&T client population (Retail, Business, Large Corporate, etc.) to identify shifts in behaviors, identify anomalies in payment behaviors, product penetration, and present findings to upper management with recommendations of ways to increase revenue and decrease expenses. •Created ad-hoc reports for various lines of businesses within in the Operations division of BB&T to aid their reporting needs.

• Leadership Development Program Associate

  • Jan 2009 - Jun 2009

  Recruited for an intensive and challenging financial training program at BB&T University for six months. •Curriculum included breadth and depth of financial services, general banking, accounting, leadership, commercial and retail underwriting courses and business acumen necessary to excel upon graduation from the training program. •Tested in both classroom and on-the-job training to ensure complete understanding of policies, products, services offered, systems, banking knowledge… Show more Recruited for an intensive and challenging financial training program at BB&T University for six months. •Curriculum included breadth and depth of financial services, general banking, accounting, leadership, commercial and retail underwriting courses and business acumen necessary to excel upon graduation from the training program. •Tested in both classroom and on-the-job training to ensure complete understanding of policies, products, services offered, systems, banking knowledge, etc •Upon graduation was placed into the operations division in an analyst assignment to allow further on-the-job training to specialize in one of the many diverse areas in the operations division of the bank.