Ryan Miranda
Managing Partner at AQUA- Claim this Profile
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Bio
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Experience
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AQUA
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Information Technology & Services
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1 - 100 Employee
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Managing Partner
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May 2017 - Present
An all-in-one interface that easily blends numerous resort operations into one application such as; Paperless Housekeeping, Preventative Maintenance, Analytics, Communication, and Desktop and Mobile. An all-in-one interface that easily blends numerous resort operations into one application such as; Paperless Housekeeping, Preventative Maintenance, Analytics, Communication, and Desktop and Mobile.
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Hakkasan Group
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Hospitality
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1 - 100 Employee
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Operations Manager
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Mar 2018 - Mar 2020
• Oversee a staff of 25-30; host, bartenders, servers, bussers • Forecast employee schedules based upon business demands • Manage nightly operations of high volume casino lounge and bar • Manage and oversee banquets, special events and private parties. Including VIPs, high rollers and other high profile guest. • Track net revenue of approximately $6 million a year • Oversee a staff of 25-30; host, bartenders, servers, bussers • Forecast employee schedules based upon business demands • Manage nightly operations of high volume casino lounge and bar • Manage and oversee banquets, special events and private parties. Including VIPs, high rollers and other high profile guest. • Track net revenue of approximately $6 million a year
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Wynn Las Vegas
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United States
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Hospitality
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700 & Above Employee
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Mini Bar Manager
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Mar 2017 - Mar 2018
• Manage staff of 10-15 Mini Bar attendants • Forecast employee schedules based upon business demands • Maintain $1.2 million inventory • Cultivate new product ideas to increase revenue • Track revenue and food cost percentage
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Assistant Housekeeping/Warehouse Manager
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Jan 2014 - Mar 2017
• Maintained 180, 600-2100 sq ft rooms to Forbes 5 Star and AAA 5 Diamond standards. • Managed staff of 15-20 Guest Room Attendants; a Quality Assurance Supervisor and Utility personnel within union contracts. • Supervised $13 Million warehouse inventory • Oversaw $23 million mattress and linen replacement project • Provided employee recognition; encouraged mutual respect and feedback to promote teamwork. • Forecasted employee schedules and breaks based upon occupancy… Show more • Maintained 180, 600-2100 sq ft rooms to Forbes 5 Star and AAA 5 Diamond standards. • Managed staff of 15-20 Guest Room Attendants; a Quality Assurance Supervisor and Utility personnel within union contracts. • Supervised $13 Million warehouse inventory • Oversaw $23 million mattress and linen replacement project • Provided employee recognition; encouraged mutual respect and feedback to promote teamwork. • Forecasted employee schedules and breaks based upon occupancy demands. • Maintained $60,000 inventory for staff to ensure rooms are up to standard. • Worked with vendors to replace and repair damaged furniture • Instruct safety and accident prevention policies for employees and guests. • Prepared daily task sheets for Guest Room Attendants. • Wrote 12-15 daily room inspections. • Train, orient and mentor new Assistant Managers according to departmental procedures and policies. • Attend to guest complaints by being prompt, attentive and following- through until resolved.
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Valet Attendent
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Jul 2013 - Jan 2014
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F&B Nightclub Cashier
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Mar 2013 - Jul 2013
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Cactus Aviation
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United States
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Airlines and Aviation
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1 - 100 Employee
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Owner
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Aug 2009 - Aug 2014
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Air Cape Cod
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United States
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Airlines and Aviation
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Line Service Technician
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May 2010 - Aug 2010
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Las Vegas Motor Speedway
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United States
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Spectator Sports
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1 - 100 Employee
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Scoreboard Operations
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Feb 2005 - Jul 2007
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Education
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University of Nevada-Las Vegas
Bachelor of Science (BS), Hospitality Administration/Management