Ryan Milligan

ServiceNow System Administrator at DATA MANAGEMENT SERVICES INC
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Contact Information
us****@****om
(386) 825-5501
Location
Frederick, Maryland, United States, US

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Bio

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Credentials

  • Micro-Certification - Flow Designer
    ServiceNow
    Jun, 2023
    - Nov, 2024
  • Certified System Administrator
    ServiceNow

Experience

  • DATA MANAGEMENT SERVICES INC
    • United States
    • 1 - 100 Employee
    • ServiceNow System Administrator
      • Mar 2022 - Present

  • Data Management Services
    • Frederick, Maryland, United States
    • Desktop Support Specialist
      • Jun 2019 - Apr 2022

      Primary desktop support technician. Providing support remotely, over the phone, and in person. Primary desktop support technician. Providing support remotely, over the phone, and in person.

  • Stevenson University
    • United States
    • Higher Education
    • 500 - 600 Employee
    • Office of Information Technology Student Computer Technician
      • Nov 2018 - Jun 2019

      Assist users with technological issues over the phone, in person, or through ticketing system Document technology issues reported by users Ensure all processes and troubleshooting steps are documented properly Assist users with technological issues over the phone, in person, or through ticketing system Document technology issues reported by users Ensure all processes and troubleshooting steps are documented properly

Education

  • University of Maryland Global Campus
    Masters, Cybersecurity
    2021 - 2022
  • Stevenson University
    Biology, Biology, General
    2015 - 2019
  • Smithsburg High School
    High School Diploma
    2011 - 2015

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