Ryan Miller

Computer Technical Specialist at Shenandoah Valley Electric Cooperative
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Contact Information
us****@****om
(386) 825-5501
Location
Harrisonburg, Virginia, United States, US

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Bio

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Credentials

  • Network+
    CompTIA
    Dec, 2010
    - Nov, 2024
  • Comp TIA A+ Certification
    CompTIA
    Jul, 2010
    - Nov, 2024

Experience

    • United States
    • Utilities
    • 1 - 100 Employee
    • Computer Technical Specialist
      • Jan 2022 - Present

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Help Desk Analyst
      • Jan 2018 - May 2022

    • Service Coordinator
      • Aug 2016 - Dec 2017

      ● Coordinate activities between departments, on-site and in-house. ● Managing conflict resolution and keep detailed notes of conflicts. ● Talking to customers on the phone to schedule services. ● Monitor and review service tasks and tickets to ensure that schedules are met and billing is correct. ● Establish work schedules and assign work to staff members. ● Research and order correct parts for system, from the best supplier at the lowest prices. ● Motivating, developing and directing people as they work, identifying the best technician for each job. ● Direct and coordinate personnel activities within the Service Department. ● Operate and maintain relevant database information to the Service Department. • Confer with other Department Managers to discuss issues, such as low productivity and other inefficiencies. Show less

    • Bike Shop Technician and Center Attendent
      • May 2015 - May 2016

Education

  • Old Dominion University
    Bachelor's in Information Systems and Technology, Information Technology
    2014 - 2016
  • Strome College of Business ODU
    Bachelor's in Information Systems and Technology, Information Technology
    2014 - 2016

Community

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