Product Operations Lead

• Mar 2023 - Present

LifeLabs Learning is the go-to manager training and employee development resource for 1000+ amazing companies (like Reddit, GoPro, Slack, and Sony Music). We study what makes great managers and employees different from average and teach the "tipping-point skills" we identify: the smallest changes that make the biggest impact in the shortest time.We teach all over the world, in-person and virtually. Our workshops are science-based and packed with practical tools and exercises.

Facilitation Coordinator

• Oct 2021 - Mar 2023

Client Administrator

• Oct 2020 - Oct 2021

Executive Recruiter

• Aug 2019 - Oct 2020

As an Executive Recruiter, I run a "full desk" and am responsible for both business development and recruiting. This means I work with closely with candidates and clients to help place both in the right position for growth and success. As a hands on leader in the direct hire IT executive search field, I act as a bridge between companies and individuals to make connections that benefit all parties involved. Currently actively recruiting for elite IT and Engineering professionals in the Chicagoland area. Areas of recruiting expertise include: • .NET Design, Development, and Architecture • Java Design, Development, and Architecture • SQL Server, Oracle, DB2, MySQL Database Administration and Development • Network and Infrastructure Engineering and Administration • Security Analysis, Engineering, and Administration • Help desk and Desktop Support • Quantitative and Financial Analysis • Business Intelligence Analysis and Development Show less

Operations Director, Corporate Trainer

• Apr 2018 - Apr 2019

As half of the brain-power in this office of two, I was constantly doing something new. I worked closely with the franchise-owner and was always looking to facilitate further development. A few of my ongoing missions included: - Administering Sandler's custom Learning Management System (includes training new customers on navigating the site and how to maximize the LMS resources) - Develop and deliver training/coaching presentations - Coordinate release of microlearning experiences as follow-up and reinforcement for formal training sessions - Created flexible work flow process to streamline client acquisition and development process - Manage content, SEO tags, and metadata descriptions on company webpage - More, just ask me when we talk in person! Show less

Independent Consultant

• Jul 2017 - Mar 2018

Assisted start-ups and and individual performers develop/implement systems/processes to optimize efficiency and effectiveness. I worked primarily with business owners and CEOs to find and craft new solutions for their business challenges. These solutions included: standardizing existing processes to increase ease of use and maintain single-voice reports; developing templates based upon the functional needs of multiple auditors/reviewers and implementing a process for ensuring accuracy and completion; and developing a curriculum for CRM implementation, then training the relevant people within the organization on its use. As a function of consulting independently, my business heavily relied upon the fact that I can stay flexible, learn new systems quickly and transfer what I've learned to the end user, and most importantly, genuinely wanting to help people improve. Show less

Stock Manager

• Jan 2017 - Jun 2017

I was brought in to ease the pains of a broken system and an understaffed inventory team. In my first three months, I learned a new system, I built a team of dedicated and hard-working associates, streamlined the on-boarding and training processes, and increased process efficiency by 150%. Some of my key responsibilities included collaborating across functional departments; working with the regional management team and corporate office to develop new systems and processes to increase efficiency; and managing administration for the inventory department (scheduling, budgeting, allocation of resources, tracking productivity and efficiency). Show less

Inventory Coordinator and Stock Team Manager

• Apr 2015 - Dec 2016

Moved to a struggling location that needed to restructure the inventory department. I helped design and implement the systems and processes for this project. Other key responsibilities included forecasting demand and coordinating with the inventory team in LA to ensure supply needs were met; controlling inventory levels to optimize turnover without sacrificing supply; collaborating with different functional groups within my location and the district management team; conducting interviews, employee training, on-boarding and developing employees; investigating inventory discrepancies, determining root cause and resolving those discrepancies; and consistently reducing shrink percentage lower than company-wide goals despite slowing retail sales in our region. Show less

Assistant Inventory Coordinator

• Aug 2014 - Apr 2015

I was promoted to a higher position and moved to the regional flagship location where I co-managed store inventory and a 7 member stock team. Key responsibilities included learning and then managing two inventory control systems; resolving discrepancies between those systems; coordinating with sales and merchandising teams to optimize inventory turnover; interviewing and then on-boarding/training new employees as well as developing current employees to facilitate their advancement.

Inventory Associate

• Sep 2013 - Aug 2014

Responsible for staying up-to-date with inventory systems, receiving shipments, executing transfers to under-stocked locations, and communicating supply needs with management team.Helped design layout and then converted half of the stock room to a sales floor and consolidated and organized the remaining stock area. Also responsible for making people's holiday wishes come true: I processed online orders and won several competitions for orders completed during the busiest retail season, between Black Friday and New Years. Show less

Intern

• May 2013 - Aug 2013

- Prepared educational presentations and supplemental learning documents - Developed and managed sales pipeline for classifying and monitoring clients’ needs - Learned and led “whiteboard” brainstorming sessions - Prepared educational presentations and supplemental learning documents - Developed and managed sales pipeline for classifying and monitoring clients’ needs - Learned and led “whiteboard” brainstorming sessions

Project Manager

• May 2012 - Aug 2012

Sold home and garden improvement services and managed four major projects including: - Power washing and wood staining over 6000 square feet of deck, patio and dock - Excavating, filling and leveling 300 square feet of sloped lawn - Transporting over 25,000 pounds of bricks, sand and sod to build a patio and fire pit - Preparing an apartment for move-out and organizing: --- the division of the client's belongings into three distinct groups --- the transportation of each group to its correct destination --- the coordination for sale of items Show less

Lifeguard

• May 2009 - Aug 2011

- Achieved highest level of guarding skills, Five-Star Guard, as rated by the StarGuard/Ellis auditing company, through dedication to strict procedure, vigilance and constant attention to detail - Led team of guards in a spinal injury water removal and successfully executed a stable rescue from the water - Achieved highest level of guarding skills, Five-Star Guard, as rated by the StarGuard/Ellis auditing company, through dedication to strict procedure, vigilance and constant attention to detail - Led team of guards in a spinal injury water removal and successfully executed a stable rescue from the water