Area Manager

• Jun 2021 - Present

Co-Owner

• Jan 2018 - Jun 2021

Set the vision, strategic direction, expectations, annual and long-term objectives for food and beverage business development. Optimizes strategy and development for new menu lines. Works with cross-functional teams on execution operations strategy. Create and strategically adjust departments’ activities, policies and practices to meet and/or exceed key performance metrics and customer satisfaction goals. Champions efficiency ideas, cost reduction measures and assist with implementation of changes within areas of responsibility. Manages partner relationships and contract negotiations for new business growth. Optimizes systems for food & beverage retail management and operations. Implement cost reduction strategies in all aspects of the organizations supply chain transactions and activities. Ensures full Safety and OSHA rules are in place and followed in accordance with company goals and maintain compliance for all regulatory requirements across the supply chain Show less

Director of Venue Operations, House of Blues

• Mar 2016 - Jan 2018

Searched for resources to increase knowledge about restaurant entertainment development and operation in the US and select international locations. Cultivates relationships with key developers in select markets. Updates research and Target markets for each successive year. Supported and led new Company entertainment and hospitality development projects and initiatives. Managed special projects on behalf of the Company. Represented the Company in various non-core business investments. Prepared capital approval presentations, quarterly board presentations and other presentations for the purpose of internal and external communication Show less

General Manager, ESPN ZONE

• Oct 2006 - Mar 2016

Manages all functions of the site's business, including food and beverage, operations, marketing, sales, finance, retail, sports arena, IT/IS, HR, administration, maintenance, and repair. Develop and lead the management team and create an environment of ownership and accountability all while upholding the standards of excellency and ethics set by the Walt Disney Company. Manages all functions of the site's business, including food and beverage, operations, marketing, sales, finance, retail, sports arena, IT/IS, HR, administration, maintenance, and repair. Develop and lead the management team and create an environment of ownership and accountability all while upholding the standards of excellency and ethics set by the Walt Disney Company.

Senior Manager

• Feb 2005 - Oct 2006

Progressive Leader with demonstrated ability to motivate very large staff, including teams of full time and on-call associates through excellent communication and policy adherence. Successfully balanced multi-operational needs and provided overall direction and guidance with the objective of maximizing growth and profitability, while meeting high client expectations. With a keen focus on food safety, improved food costs while ensuring quality standards were met. Progressive Leader with demonstrated ability to motivate very large staff, including teams of full time and on-call associates through excellent communication and policy adherence. Successfully balanced multi-operational needs and provided overall direction and guidance with the objective of maximizing growth and profitability, while meeting high client expectations. With a keen focus on food safety, improved food costs while ensuring quality standards were met.

General Manager

• Nov 2000 - Jan 2005

Demonstrated ability to build and implement F&B strategies that provided long-term growth and profitability and developed strategic and tactical direction to all aspects of the Food/Beverage discipline including restaurants, catering, service, operations, financial management and team development. Demonstrated ability to build and implement F&B strategies that provided long-term growth and profitability and developed strategic and tactical direction to all aspects of the Food/Beverage discipline including restaurants, catering, service, operations, financial management and team development.

Manager

• Jun 1996 - Nov 2000