Experience

Canon Business Process Services

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representation ll

  • May 2019 - Oct 2019

  Supported administration through office duties, inventory management, booking rooms, ensuring office is operating properly. Created reports, copy services, and risk insurance records from storage and records management sites across the country. Supported administration through office duties, inventory management, booking rooms, ensuring office is operating properly. Created reports, copy services, and risk insurance records from storage and records management sites across the country.



Western Enterprises

• India
• Construction

• Materials Support Specialist

  • Nov 2016 - Jan 2017

  • Performed data entry duties as assigned. • Responsible for uploading confidential and sensitive information into accounts database. • Assisted inventory division locating all materials in stock. • Charged with creating spreadsheets with inventory data collected over time. • Worked cross functionally with each department on projects that had strict deadlines. • Assisted Inventory Department with order tracking and loss prevention. • Presented outcomes to board members. • Performed data entry duties as assigned. • Responsible for uploading confidential and sensitive information into accounts database. • Assisted inventory division locating all materials in stock. • Charged with creating spreadsheets with inventory data collected over time. • Worked cross functionally with each department on projects that had strict deadlines. • Assisted Inventory Department with order tracking and loss prevention. • Presented outcomes to board members.



Barnes & Noble, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate/ Cashier

  • Aug 2013 - Jan 2014

  • Assisted faculty and students with textbook requests, reservations, and purchases. • Resolved customer concerns with problem solving techniques. • Provided support to store managers updating merchandise and stocked inventory. • Assisted faculty and students with textbook requests, reservations, and purchases. • Resolved customer concerns with problem solving techniques. • Provided support to store managers updating merchandise and stocked inventory.



Travel Centers Of America

• United States
• Hospitality

• Data Entry Specialist

  • Jun 2012 - Aug 2012

  • Accurately entered a high volume of clients’ information into database. • Chosen to participate in process improvement meetings. • Developed ideas to improve processes for entering and collecting data to management. • Accurately entered a high volume of clients’ information into database. • Chosen to participate in process improvement meetings. • Developed ideas to improve processes for entering and collecting data to management.



Cleveland Clinic

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Records Clerk

  • Nov 2007 - Sep 2011

  • Utilized Epic software for records management. • Processed scheduled appointments; and filed records manually & electronically. • Assigned by finance department to perform data entry for medical procedures. • Assigned by administrative department to deliver interoffice and surgery tools across Northeast Ohio. • Demonstrated excellent customer service focus • Utilized Epic software for records management. • Processed scheduled appointments; and filed records manually & electronically. • Assigned by finance department to perform data entry for medical procedures. • Assigned by administrative department to deliver interoffice and surgery tools across Northeast Ohio. • Demonstrated excellent customer service focus



Linden's Propane

• United States
• Retail

• Service Operations Specialist

  • Jun 1997 - Aug 2006

  • Performed sales and services residential and commercial customers. • Performed inventory tracking, analyses and maintained parts inventory. • Trained some new employees according to established business procedures. • Continued education in propane safety regulations. • Performed sales and services residential and commercial customers. • Performed inventory tracking, analyses and maintained parts inventory. • Trained some new employees according to established business procedures. • Continued education in propane safety regulations.