Experience

Asset Alliance Group

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Fleet Management Assistant

  • Feb 2020 - Present



ITS Trac Ltd

• Wolverhampton, United Kingdom

• Administrative Assistant

  • Mar 2017 - Feb 2020



B H S British Home Stores

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Associate & Customer Services Representative

  • Oct 2011 - Aug 2016

  In my 5 years at British Home Stores I covered numerous departments in-store, including front of store greeting, customer services, point-of-sale, and home store. Throughout this time I developed and demonstrated skills such as: - Investigate and deescalate customer issues and complaints in a timely and empathetic manor - Maintain knowledge of sales and promotions, policies regarding payment and exchanges, and security practices - Build on relationships with customers old and new, increasing likelihood of repeat visits - Ability to efficiently lead a small group within the Customer Services department