Experience

VolkerFitzpatrick Ltd

• United Kingdom
• Construction
• 500 - 600 Employee

• Quantity Surveyor

  • Sep 2022 - Present

  Currently undertaking an industrial placement year, working as a Quantity Surveyor on HS2, Old Oak Common, WP 15. Once finished, Old Oak Common train station will be the most connected and biggest train station ever built in the UK. Currently undertaking an industrial placement year, working as a Quantity Surveyor on HS2, Old Oak Common, WP 15. Once finished, Old Oak Common train station will be the most connected and biggest train station ever built in the UK.



David Lloyd Leisure

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Receptionist

  • Jun 2021 - Sep 2021

  Throughout this role, I have developed my communication skills as my role entails greeting members as they enter and exit the club. My positive attitude and enthusiasm have allowed me to thrive in this role. I have already built a number of healthy relationships with members and know many of them by name. At times, it can be a high paced pressured environment, however I have been able to maintain composure and work efficiently and productively. Throughout this role, I have developed my communication skills as my role entails greeting members as they enter and exit the club. My positive attitude and enthusiasm have allowed me to thrive in this role. I have already built a number of healthy relationships with members and know many of them by name. At times, it can be a high paced pressured environment, however I have been able to maintain composure and work efficiently and productively.



BSW Heating Limited

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Contract Administrator

  • Feb 2020 - Aug 2020

  During this role I have acted as the single point of responsibility for managing all active jobs that relate to a client, ensuring that all repairs are completed within their timelines. I have thrived working in a fast paced, pressured environment due to the fact that I am highly self motivated and dedicated. I have maintained a positive and healthy relationship with the client and lead by example to influence others across the business

• Urgent Response Administrator

  • Sep 2019 - Feb 2020

  I have gained office experience therefore developed an understanding of the logistics of how a company runs. I have significantly developed my problem-solving skills as my job entailed solving problems under pressure to ensure vulnerable people weren’t left without heating or hot water. I have also gained significant experience producing reports using Microsoft excel as this was a daily task I had to complete.



House of Fraser

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Jun 2018 - Aug 2019

  From working as a service specialist, I have gained confidence in communicating with customers to ensure they have a pleasant experience, whilst also sustaining business by encouraging purchases. The role has made me approachable and engaging which is an important part of being a well-rounded professional and interacting with people. I can work under pressure as I have shown in dealing with customer problems at the workplace. During the takeover I had to deal with a lot of angry customers and diffuse volatile situations quickly and calmly.