Experience

Freshii

• Canada
• Restaurants
• 500 - 600 Employee

• Freshii Franchise Partner

  • Sep 2019 - Present

  New Jersey, United States



Archetype Advisors, LLC™

• United States
• Financial Services
• 1 - 100 Employee

• Director of Sales Operations

  • Mar 2015 - Feb 2017

  Doylestown, PA • Work with team leaders to improve processes and establish ways to meet goals. • Collaborate with the company President in determining inefficiencies and their solutions. • Oversee the new client on-board process. • Lead the sales team to drive new business. • Aid the Controller in managing expenses, creating budgets, and handling billing/invoices. • Create, update and implement efficient processes for all aspects of the business. • Assist the Social Media Manager.



Village Living Realty

• Real Estate
• 1 - 100 Employee

• Co-Founder

  • Jul 2010 - Jan 2015

  New York City, NY • Established a new boutique real estate brokerage with annual revenue exceeding $225k each year by having expert local product knowledge. • Instituted and oversaw all company accounting procedures and insured timely payment to all vendors, landlords and clients. • Acted as a liaison between tenants and landlord/supers to help resolve any tenant or building issues. • Managed the rental process in over 30 buildings and over 150 apartments throughout Manhattan. • Assisted landlords… Show more • Established a new boutique real estate brokerage with annual revenue exceeding $225k each year by having expert local product knowledge. • Instituted and oversaw all company accounting procedures and insured timely payment to all vendors, landlords and clients. • Acted as a liaison between tenants and landlord/supers to help resolve any tenant or building issues. • Managed the rental process in over 30 buildings and over 150 apartments throughout Manhattan. • Assisted landlords with rent collections, evictions, lease renewals and document retention. • Maintained a 100% occupancy rate in all buildings in the portfolio. • Supervised office inventory, purchases, payroll and company accounting. • Oversaw all aspects in apartment turnover including cleaning, painting, repairs and/or renovations. • Recruited, hired, and trained new real estate agents. • Conducted onboard training for new agents in the rental process: including client & property acquisitions, rental showcasing & lease closings. Show less



Crunch Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Director of Recruiting and Training

  • Jul 2008 - Oct 2009

  • Implemented and facilitated an internal branding strategy to support the brand promise and overall organizational goals of increased member retention and employee engagement. • Assessed the need for and implemented an onboard training for new club and corporate level employees. Developed a formalized on boarding and training for schedule for new employees. • Helped reduce turnover by 18% in twelve months after successfully launching a selection and employee engagement strategy that… Show more • Implemented and facilitated an internal branding strategy to support the brand promise and overall organizational goals of increased member retention and employee engagement. • Assessed the need for and implemented an onboard training for new club and corporate level employees. Developed a formalized on boarding and training for schedule for new employees. • Helped reduce turnover by 18% in twelve months after successfully launching a selection and employee engagement strategy that aligned people with the organization’s culture and business model. • Re-designed Job Descriptions for all positions to align with Crunch’s change in brand and business model. • Developed training initiatives nationwide for membership advisors, front desk and club management. • Coordinated sexual harassment training for all employees. • Streamlined the hiring process to meet the needs of the operation and spearheaded the implementation of the iCIMS system. • Managed HRIS and recruiting database (iCIMS) and the HR Online system (HRO). • Managed Crunch’s recruiting strategy by holding Managerial open houses, posting Monster.com and Craigslist ads, while screening resumes using the iCIMS database • Assisted and managed employee relation issues by conducting interviews and working with the HR Manager. • Conducted Monthly CPR/AED classes to Crunch managers, personal trainers and group fitness instructors. Show less



CRUNCH

• General Manager

  • Sep 2007 - Jun 2008

  Hired, trained and motivated all club managers to ensure the highest levels of energy, enthusiasm and customer service. Achieved at least 105% of New Sales Goal each month with an aggressive outreach strategy and by using performance management with the membership advisor. Increased customer service at front to improve overall perception of club. Increased Member base by 5% and increased member retention by delivering on member's expectation of cleanliness, operations and increased… Show more Hired, trained and motivated all club managers to ensure the highest levels of energy, enthusiasm and customer service. Achieved at least 105% of New Sales Goal each month with an aggressive outreach strategy and by using performance management with the membership advisor. Increased customer service at front to improve overall perception of club. Increased Member base by 5% and increased member retention by delivering on member's expectation of cleanliness, operations and increased customer service from all staff. Assisted in the sale of new memberships and ensured the highest levels of customer service to retain members. Supervised the personal training department to ensure all revenue and session goals were met. Ensured club revenue goals were met and exceeded through club events and monthly promotions. Show less



Equinox

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• General Manager, Field Operations Manager

  • Apr 2003 - Sep 2007

  Hired, trained and motivated all club managers to ensure the highest levels of energy, enthusiasm and customer service. Ensured club revenue goals are met and exceeded through club events and monthly promotions. Increased Operating Revenue 15% from 2006 numbers by increasing PT revenue by20%, spa revenue by 8% and consistently hitting new sales goals. Increased sales 9% over 2006 by increasing corporate sales and by putting more focus on individual membership… Show more Hired, trained and motivated all club managers to ensure the highest levels of energy, enthusiasm and customer service. Ensured club revenue goals are met and exceeded through club events and monthly promotions. Increased Operating Revenue 15% from 2006 numbers by increasing PT revenue by20%, spa revenue by 8% and consistently hitting new sales goals. Increased sales 9% over 2006 by increasing corporate sales and by putting more focus on individual membership sales. Held contest for membership advisors to help drive new traffic and sales. Increased member base by 360 people to 5243 total members. Supervised club inventory control, purchase order system, and staff payroll. Sold memberships and retained current members. Attended corporate account health fairs and new account meetings. Trained and developed new Assistant General Managers. Assisted in the opening of new clubs; hired, trained, and developed new employees. Assisted in the training new sales advisors and sales managers. Show less