Ryan Koolen
Accreditation Manager at 2023 UCI Cycling World Championships- Claim this Profile
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Bio
Credentials
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WSET Level 2 Award in Wines
Wine & Spirit Education TrustMay, 2021- Nov, 2024 -
Mental Health First Aider
Mental Health First Aid (MHFA) EnglandSep, 2019- Nov, 2024 -
Fundamentals of Crowd Safety - Level 3
IIRSMJan, 2018- Nov, 2024
Experience
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2023 UCI Cycling World Championships
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United Kingdom
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Spectator Sports
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1 - 100 Employee
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Accreditation Manager
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Jun 2023 - Present
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Koolen Consulting Ltd.
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United Kingdom
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Strategic Management Services
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Director
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Jan 2023 - Present
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Birmingham 2022 Commonwealth Games
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United Kingdom
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Spectator Sports
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100 - 200 Employee
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Cluster Manager - Venue Security (Villages)
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Oct 2021 - Sep 2022
Senior Leader responsible for planning, executing and trouble-shooting all aspects of security and safety for Athletes villages for Birmingham 2022 Commonwealth Games. - Leading a diverse team including contracted security vendors - Liaising and directing local and national police and security consulting partners - Anticipating and planning for scenarios - Managing budgets, schedules and contracts Senior Leader responsible for planning, executing and trouble-shooting all aspects of security and safety for Athletes villages for Birmingham 2022 Commonwealth Games. - Leading a diverse team including contracted security vendors - Liaising and directing local and national police and security consulting partners - Anticipating and planning for scenarios - Managing budgets, schedules and contracts
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British Universities & Colleges Sport (BUCS)
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United Kingdom
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Spectator Sports
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1 - 100 Employee
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Event Manager
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Feb 2019 - Oct 2021
Planned and delivered all aspects of events for assigned sports. Assisted in the planning and delivery of the full BUCS Event Programme including Nationals and Big Wednesday. Worked closely with partners to deliver the BUCS Golf Tour (The R&A) and with British Rowing for BUCS Regatta and 4s and 8s. Managed BUCS Rugby Finals at Twickenham, liaising with venue on all operations Planned and delivered all aspects of events for assigned sports. Assisted in the planning and delivery of the full BUCS Event Programme including Nationals and Big Wednesday. Worked closely with partners to deliver the BUCS Golf Tour (The R&A) and with British Rowing for BUCS Regatta and 4s and 8s. Managed BUCS Rugby Finals at Twickenham, liaising with venue on all operations
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Gold Coast 2018 Commonwealth Games Corporation
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Australia
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Spectator Sports
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1 - 100 Employee
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Operations Manager, Spectator Services
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Jan 2018 - May 2018
• Selected to take enhanced role to lead entire group of venues• Support Sr. Executive Team as well as other leadership roles in final stage strategy, contingencies and project management and act as decision-making escalation point for all spectator situations• Direct training and planning of event-time team and volunteers• Lead team of 180 employees and over 3700 volunteers
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Cluster Manager, Spectator Services
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Aug 2017 - Jan 2018
• Drive the spectator venue operational planning process for five competition venues; developing venue operational plans including workforce, technical and equipment resources and requirements• Build key relationships with internal and external stakeholders and support executive team in strategy and project execution• Recruit, Train and manage Venue Managers and Deputy Managers, providing support and guidance with the creation of their venue operational plans
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St. Lawrence College
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Canada
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Higher Education
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700 & Above Employee
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Part Time Professor
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May 2016 - Aug 2017
Fitness and Health Promotion Program • Developed updated course curriculum for FAHP 2400 Event & Facility Management • Teaching students about risk management, facility and event planning and operations, health and safety and accessibility requirements Fitness and Health Promotion Program • Developed updated course curriculum for FAHP 2400 Event & Facility Management • Teaching students about risk management, facility and event planning and operations, health and safety and accessibility requirements
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THE BREAKOUT PROJECT
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Kingston, Ontario
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Event General Manager
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Nov 2016 - Jan 2017
Hired on contract to manage & facilitate startup phase of social change event. Scope of work included: - Draft & issue RFP for production companies as well as source companies as key invitees to respond - Develop timelines - Create initial budgets including contingencies - Work with strategic partners to initiate contracts and begin relationship building process - Develop and update grant applications - Advise CEO & board Hired on contract to manage & facilitate startup phase of social change event. Scope of work included: - Draft & issue RFP for production companies as well as source companies as key invitees to respond - Develop timelines - Create initial budgets including contingencies - Work with strategic partners to initiate contracts and begin relationship building process - Develop and update grant applications - Advise CEO & board
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City of Kingston
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Canada
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Government Administration
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500 - 600 Employee
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Project Manager
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Jul 2016 - Oct 2016
• Led the planning for the Tragically Hip’s Welcome Home – Live from Kingston, CBC live stream in Springer Market Square for over 25,000 people • Coordinated the efforts of all city departments to deliver an exceptional event • Developed and managed event timelines, site plans as well as set up and takedown of event • Secured all services and vendors required • Led the planning for the Tragically Hip’s Welcome Home – Live from Kingston, CBC live stream in Springer Market Square for over 25,000 people • Coordinated the efforts of all city departments to deliver an exceptional event • Developed and managed event timelines, site plans as well as set up and takedown of event • Secured all services and vendors required
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Zone Manager, Venues
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Apr 2014 - Nov 2015
• Manage delivery of all venue operations for West Zone for the Pan Am and Parapan Am Games leading a team of 12 employees and over 1300 volunteers at 8 competition and 5 training venues • Work effectively to develop strong relationships with key partners including host municipalities, police, emergency services, and transport agencies while act as the lead liaison between communities and the games team • Represent games in a variety of settings, presenting plans to community groups as well as ensuring negotiated contracts and service agreements are appropriate and managed to the needs of all involved • Manage Games-time zone workforce for optimal performance and retention; provide consistent direction, support and leadership to all VEM/EVS staff assigned to the zone as well and ensure information flow is efficient and accurate to all levels • Provide support to Managers and Deputy Managers as the escalation point for any issues with key venue stakeholders ensuring that concerns are addressed professionally and efficiently • Advise on venue operations planning across all venues, through the specific stages of the planning cycle, including detailed venue planning and Games-time readiness. Monitor the process and measure progress and success against key milestones and timelines while ensuring consistent delivery across all venues • Lead all aspects of the planning and operations of the only TO2015 Test Events – Canadian National Track Cycling Championships and Milton International Challenge (Class 1 UCI Event) Show less
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Manager, Venues
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Oct 2013 - Apr 2014
• Lead the operational planning for one or more venues, and provide input to venue operations planning across all venues, through the specific stages of the planning cycle, including detailed venue planning and Games-time readiness. Monitor the process and measure progress and success against key milestones and timelines.• Play a lead role in the integration of other functional areas into the planning process and FA requirements are met.• Liaise with key venue stakeholders.• Assist in the development of spectator service delivery levels to ensure a consistent and quality spectator experience across assigned venue(s).• Develop Games-time workforce plans for assigned venues, optimizing effectiveness of shift strategies and deployment.• Develop all necessary supporting documentation for the Venue Operating Plans.• Assist with the development and negotiation of facility/venue agreements with venue owners/management, as required. Show less
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Queen's University
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Canada
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Higher Education
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700 & Above Employee
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Manager Facility Operations - Athletics and Recreation
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Aug 2009 - Oct 2013
• Manage and coordinate functional aspects of various large athletic facilities including; logistics, financial management, procurement, and maintenance • Facility Manager for Richardson Stadium, Athletics & Recreation Centre, 3 grass fields, and 3 turf fields (including one FIFA 1 Star field and one IRB) • Responsible for all aspects of managing unionized staff both full and part time • Chair of Risk Management Committee • Responsible for fostering solid relationships between university and local community for such things as facility rentals, community initiatives and major sporting events Show less
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University of Toronto
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Canada
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Higher Education
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700 & Above Employee
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Assistant Facility Manager - Varsity Centre
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2001 - 2009
• Manage and coordinate functional aspects of various large athletic facilities and events including; logistics, financial management, procurement, and maintenance• Responsible for all aspects of managing unionized staff both full and part time• Manage integral part of programming, planning, development and execution of the world-class, multi-phase Varsity Centre: FIFA 2 Star Turf Field with air supported structure, IAAF Certified Track & Field Facility, Hockey Arena, three grass fields and Daktronics Video Display Scoreboard• Responsible for fostering solid relationships between university and local community for such things as facility rentals, community initiatives, major sporting events, film productions, concerts and more• Coordination and creation of content of video scoreboard for all special events and intercollegiate games• Member of Faculty’s Risk Management Committee Show less
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Interim Equipment Manager - Faculty of Physical and Health Education
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2008 - 2008
• Responsible for the procurement of equipment for all co-curricular programs • Inventory control of all equipment including the issuance and maintenance of equipment the administration of inventory control • Ordering and distribution of all student-athlete clothing packages and on-site management for selected events
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Assistant Football Coach
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2003 - 2007
Running Backs and Kicking CoachTeam Strength and Conditioning Coordinator 2005 - 2007
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Evening Facility Manager - Hart House
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1998 - 2001
• Managed historic multi-functional facility that includes; aquatic, athletic, theatre, restaurant and meeting space that caters to students, staff and community • Executed smooth planning and completion of various social, music, film production and athletic programs as well as planning of large events & activations
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Events Staff - Faculty of Physical Education and Health
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1998 - 2000
• Managed and assisted in the planning, co-ordination, promotion and completion of major intercollegiate games and athletic events• Managed the logistics of various visiting teams to the university• Responsible for promotions, ticket sales and event security
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Education
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University of Toronto - Victoria University