Experience

Gateway Community College

• United States
• Education Administration Programs
• 100 - 200 Employee

• Campus Supervisor, Financial Aid Services

  • Jan 2022 - Present

  Responsible for assisting in the administration and operation of student financial aid for Gateway Community College. • Researches and analyzes the continuing education needs of learners in the College’s service area• Provides direction to office staff on the institution’s policies and procedures, which may include training exercises• Advises students and families on personal financial management and the student aid application process• Determines student eligibility to receive financial aid funds in accordance with federal, state, and institutional regulations• Manages file review process for completion of verification and resolution of conflicting information• Identifies and determines special circumstances in order to exercise Professional Judgement in accordance with all federal, state, and institutional regulations, policies, and procedures• Analyzes the financial resources needed within the campus to ensure the equitable distribution of financial aid funds from available sources• Works with grant, loan, and reporting functions within all federal systems, including COD, CPS, and NSLDS• Administers and awards financial aid to students meeting student eligibility requirements• Assists in the preparation and submission of the FISAP• Reconciles state and federal funds, as required• Reads and interprets federal and state financial aid regulations and guidance• Maintains an alpha caseload to ensure necessary documents are received and conflicting information resolved to ensure aid can be disbursed• Maintains and manages first-line workflow and staffing• Coordinates with related offices on campus to ensure that all policies and procedures are adhered to



Lincoln Tech

• United States
• Higher Education
• 700 & Above Employee

• Financial Aid Advisor

  • Nov 2020 - Jan 2022

  Responsible for supporting students and their families in evaluating education costs and financial support options at Lincoln Technical Institute, Inc. • Providing information and assistance to students and their families regarding financial aid programs• Conferring with campus staff and outside agencies on financial aid matters• Maintaining employment certifications with state agencies• Conducting required entrance interviews, testing, and exit interviews• Performing needs analyses to generate tentative award programs• Initiating document tracking and process flows• Preparing students' promissory notes and forms• Evaluating and resolving student inquiries• Coordinating with the Director of Financial Aid on special projects as needed



Post University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director of Compliance

  • 2010 - 2020

  Responsible for managing daily employee workflow, and working with all students as it relates to the financial aid process for Post University• Conducting reviews of student loan files and following up on missing, incomplete, or inaccurate items • Compiling/rendering analysis of statistical data as it pertains to financial aid, and making recommendations to Executive Management• Functioning as a resource for both Microsoft SharePoint and CampusNexus• Reviewing Satisfactory Academic Progress (SAP) for Main Campus and Accelerated Degree Program (ADP) students• Overseeing the Petitions process as Committee Chairman, and rendering academic and financial decisions with respect to student records• Performing Return of Title IV Funds (R2T4) calculations and making adjustments to student ledger cards if/when required • Coordinating with the Director of Compliance in audit preparation and special projects as needed• Assisting the Director of Accreditation in reviewing and editing the University’s Academic Catalog • Maintaining current knowledge and compliance with all regulatory FSA requirements and with all other university policies, procedures, and regulations• Creating and optimizing process flows, policies, and procedures • Interviewing and training new Post University associates when appropriate • Providing excellent customer service to students in a proactive manner, and utilizing problem solving skills to work with students to promote success and retention

• Associate Faculty - ADP

  • 2012 - 2015

  Responsible for teaching assigned courses as specified in the schedule and course contract, and observing and evaluating student performance in meeting course objectives through use of assignments, projects, discussions and or examinations• Preparing, evaluating, and updating course lesson plans as needed• Delivering course content using a variety of teaching styles so as to provide interesting and engaging assignments that demonstrate the real-world applications of concepts• Providing feedback on student progress in a timely manner• Maintaining records of enrollment and attendance, assessments and grades, and submitting class rosters and grade sheets by the deadlines established by Post University• Encouraging students to submit course evaluations, review course evaluations when available and use feedback to improve course delivery