Experience

Cassia - An Augustana | Elim Affiliation

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Collections Manager

  • Dec 2022 - Present

• Collection Lead/Conciliation Court Liaison

  • Feb 2018 - Dec 2022



Sholom Community Alliance

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Accounts Receivable Specialist

  • Jun 2016 - Jan 2018

  -Perform accounts receivable/billing processes -Maintain accurate financial data for each resident -Maintain trust account records as needed -Collect past due accounts on a timely basis -Perform Sholom Home daily census processes -Perform accounts receivable/billing processes -Maintain accurate financial data for each resident -Maintain trust account records as needed -Collect past due accounts on a timely basis -Perform Sholom Home daily census processes



Segal Duffek Moen, PLLC

• United States
• Law Practice
• 1 - 100 Employee

• Collections Specialist

  • Jan 2013 - Jun 2016

  - Collect on past due Verizon accounts for Pinnacle - Collect on past due commercial judgments for SeilerSchindel - Collect on past due consumer judgments for SeilerSchindel - Collect on past due Verizon accounts for Pinnacle - Collect on past due commercial judgments for SeilerSchindel - Collect on past due consumer judgments for SeilerSchindel



Messerli and Kramer P.A.

• Plymouth, MN

• Collections Supervisor

  • Sep 2003 - Dec 2012

  - Managed 10+ employee staff directly, 52 collectors floor wide indirectly - Built strong relationships with clients and staff - Interviewed, hired, developed and coached employees - Drafted legal documents (i.e. satisfactions of judgment, lien releases, stipulations, agreement letters for staff) - Lead in depth staff training (FDCPA, legal training and software) - Managed client databases - Managed 10+ employee staff directly, 52 collectors floor wide indirectly - Built strong relationships with clients and staff - Interviewed, hired, developed and coached employees - Drafted legal documents (i.e. satisfactions of judgment, lien releases, stipulations, agreement letters for staff) - Lead in depth staff training (FDCPA, legal training and software) - Managed client databases