Ryan Janes
Director of Information Technology at Highlight Healthcare- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Cloud+
CompTIAApr, 2022- Nov, 2024 -
CompTIA Security+ SY0-501
CompTIAApr, 2022- Nov, 2024 -
CompTIA A+ 220-1001
CompTIAMar, 2022- Nov, 2024 -
CompTIA A+ 220-1002
CompTIAMar, 2022- Nov, 2024 -
Computer Networking - LAN/OSI Model
Alison - Empower YourselfMar, 2022- Nov, 2024 -
ISO 20000 - Principles of IT Service Management System (ITSM)
Alison - Empower YourselfMar, 2022- Nov, 2024 -
GIAC HIPAA Security Implementation (GHSC)
HIPAA TrainingFeb, 2022- Nov, 2024 -
HIPAA Privacy
HIPAA TrainingFeb, 2022- Nov, 2024 -
NIST NCSP - Cyber Security Framework (CSF) Foundation
National Institute of Standards and Technology (NIST)Feb, 2022- Nov, 2024
Experience
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Highlight Healthcare
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United States
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Nursing Homes and Residential Care Facilities
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1 - 100 Employee
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Director of Information Technology
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Aug 2023 - Present
Managing the technology infrastructure for 2 nursing and rehabilitation clinics and growing. Planning, scoping, budgeting, implementation, deployment, testing and servicing all arenas of IT. Managing the technology infrastructure for 2 nursing and rehabilitation clinics and growing. Planning, scoping, budgeting, implementation, deployment, testing and servicing all arenas of IT.
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Tekdesk
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Project Engineer II
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May 2022 - Present
Providing support to 500+ Veterinary hospitals throughout the country. Responsible for Onboarding and PMS support, SOP driven services and support, and next-level documentation. Capacities and disciplines: Axcient360 BDR installs and support Sonicwall, FortiGate and Cisco Meraki configurations DNS and email migrations Supermicro and Dell server setups, VM installs and rollouts Managed backups, MSP services, (updates to job description incoming).... Providing support to 500+ Veterinary hospitals throughout the country. Responsible for Onboarding and PMS support, SOP driven services and support, and next-level documentation. Capacities and disciplines: Axcient360 BDR installs and support Sonicwall, FortiGate and Cisco Meraki configurations DNS and email migrations Supermicro and Dell server setups, VM installs and rollouts Managed backups, MSP services, (updates to job description incoming)....
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Fox Tech Consultants LLC
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North Aurora IL.
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Owner
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May 2022 - Present
Providing IT consulting and professional services to the medical industry. Providing IT consulting and professional services to the medical industry.
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Bryan Consulting, Inc.
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Bartlett, Illinois, United States
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System Engineer
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Mar 2013 - Present
Account manager, Consultant and Systems Engineer. Skills and short-list of active desciplines: MSP, RMM, Autotask PSA, SolarWinds, N-able, Email and web hosting, PC/laptop/Mac/printer troubleshooting and support, Server monitoring and patch management, Remote and onsite support. Cabling and new site installations. Disciplines and capacities: Office 365, Exchange online and Exchange server, Azure, Datto, Drobo, Qnap NAS, SonicWALL, Cisco, Barracuda, Ubiquiti, Cloud services and hosting, Patch management, Sage, Intuit, RDP and remote services, Active Directory, Group Policy, Easeus backup, VMware, Rackspace and HostGator, DNS/DHCP/IIS/WAN/SAN/LAN/NAT, Drive cloning, Nvr/DVR support and much more. VOIP solutions: Mitel/Midco, XBlue •Account manager. Providing direct skilled services and consultation to over 140 clients spread over 8 states since 2013. •Project management ranging from small to large, including new office build outs, software and hardware rollouts, upgrades and cabling projects. IT Road mapping, presentations and project coordination. •Supervise new staff with roles ranging from level 1 helpdesk and end user support, to 200+ run cable installs. •SolarWinds RMM dashboard management via remote control, providing daily remote support to all clients. •Subcontractor for Health Lab and Lab IS out of Central DuPage Hospital, providing support for full lab installations, removals, upgrades and cabling projects. •Daily task summaries, follow ups and documentation required for each invoice. •Create my own daily schedule, with regular 65+ hour/40+ billable hour work weeks. •Training and mentoring new staff. Show less
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TechVoo®
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Helpdesk / Field Tech
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Jan 2011 - Feb 2013
Helpdesk tech. Bench tech. Field support technician. Providing services to residential and commercial clients throughout Chicagoland. Remote and onsite helpdesk support for Dupage internal medicine and multiple pharmacies throughout Chicagoland, and some small business and residential support. Helpdesk tech. Bench tech. Field support technician. Providing services to residential and commercial clients throughout Chicagoland. Remote and onsite helpdesk support for Dupage internal medicine and multiple pharmacies throughout Chicagoland, and some small business and residential support.
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HiTek
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Sugar Grove, Illinois, United States
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Logistics Manager / Computer Technician
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2009 - 2011
Logistics scheduling and processing, Quickbooks data entry. Large format all-in-one PC assembly for US Military and Lockheed Martin. Logistics scheduling and processing, Quickbooks data entry. Large format all-in-one PC assembly for US Military and Lockheed Martin.
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Education
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2002 - 2004
Waubonsee Community College
Associate's degree, Computer Science -
1997 - 2001
Aurora Central High School
High School Diploma, General Studies
Community
