Network and Systems Administrator

• Nov 2021 - Present

Network Administrator

• Dec 2019 - Nov 2021

Network Analyst

• Jun 2016 - Dec 2019

Network administration and configuration, including Cisco and Avaya (Extreme) network devices. VPN tunnel setup and firewall configuration. Network administration and configuration, including Cisco and Avaya (Extreme) network devices. VPN tunnel setup and firewall configuration.

Digital Marketing Analyst (Web Developer)

• Dec 2014 - Jun 2016

Web Developer maintaining site coding and application development for over 100 school websites Web Developer maintaining site coding and application development for over 100 school websites

Network Administrator

• May 2011 - Dec 2014

Network Administrator for credit union. Routing/Switch configuration and support. Cisco VOIP administrator. Call manager administrator and support, including call center. Light web development in Sharepoint 2010 Network Administrator for credit union. Routing/Switch configuration and support. Cisco VOIP administrator. Call manager administrator and support, including call center. Light web development in Sharepoint 2010

Store Manger

• Mar 2008 - Jul 2010

Manager of a highly competitive, sales driven, customer service orientated store which currently leads the district in sales, and ranks among the top 40 in a chain of 700 stores nationwide. Drove sales for the fiscal year of 2008 to a 20% increase over the year prior with a 35% increase in margin. Responsibilities include recruiting, hiring and training a team built to drive revenue and provide outstanding customer service. Additional responsibilities include scheduling, conducting store inventories, product ordering/merchandising, local marketing, and profit-and-loss control. Show less

IMPress Supervisor

• Aug 2007 - Mar 2008

Supervised and managed a team of copy specialists in the print/copy center. Handled high profile accounts and large production jobs as well as regular customer traffic. Organized and maintained an efficient and accurate production process. Recruited, hired and trained a team of motivated, sales-driven associates who are capable of maintaining several production jobs in a timely manner while assisting customers and ensuring quality. Was responsible for scheduling, training, ordering print supplies, handling customer and vendor emails and calls as well as tracking sales and profits. Show less

Store Manager

• Jul 2002 - Jun 2007

Managed a store of associates with a focus on suggestive selling and strong customer service. Recruited, hired and trained sales motivated employees. Responsible for creating schedules, setting marketing plans and merchandised the store for maximum sales potential. Controlled inventory of thousands of new/used games, systems and accessories with a shrink percentage under .02% Managed a store of associates with a focus on suggestive selling and strong customer service. Recruited, hired and trained sales motivated employees. Responsible for creating schedules, setting marketing plans and merchandised the store for maximum sales potential. Controlled inventory of thousands of new/used games, systems and accessories with a shrink percentage under .02%