Ryan Hill

Sr. Networking Technician at Livonia Central School District
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Contact Information
us****@****om
(386) 825-5501
Location
Livonia, New York, United States, US
Languages
  • English Native or bilingual proficiency

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Andrew Szalasny

Ryan was a student of mine back in the winter of 2010. At that time he took a data communications an networking course that I had taught. At that time, Ryan was always up to date with his work, and always willing to help out others, trying to understand the presented concepts more in depth. His inquisitive nature is a great asset of his, and would greatly help any place that would be associated with him. I wish Ryan success in his future endeavors.

Aaron Carnell

As the Technology Coordinator for the Henrietta campus of Bryant & Stratton College I am pleased to write this recommendation for Ryan Hill. I have known Ryan for over three years working together at the college. Ryan and I have worked on several projects that have demonstrated his skills, talents, and abilities to work as an IT professional. Ryan has helped in setting up several computer labs at Bryant & Stratton College. Removing old computers and installing new ones. He has assisted me when working on the networking and server equipment. Ryan has a strong work ethic and is always willing to help with anything. He is very comfortable around class room implementation of computer equipment and networking. I strongly recommend Ryan Hill to any organization working in an information technology related capacity. His strong work ethic combined with his practical knowledge of the computer system makes him a valuable asset to any information technology team.

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Credentials

  • Constructive Conflict Management
    New Horizons Computer Learning Centers
    Apr, 2023
    - Oct, 2024
  • Business Management Essentials Certified (BMEC)
    Management & Strategy Institute
    Mar, 2023
    - Oct, 2024
  • Lean Six Sigma White Belt Certification
    Management & Strategy Institute
    Mar, 2023
    - Oct, 2024
  • Project Management Essentials Certified (PMEC)
    Management & Strategy Institute
    Mar, 2023
    - Oct, 2024
  • Mastering Positive Assertiveness
    New Horizons Computer Learning Centers
    Feb, 2023
    - Oct, 2024
  • IT Management and Leadership Professional (ITMLP)
    IT Management and Leadership Institute
    Jan, 2023
    - Oct, 2024
  • CompTIA Project+ Certification (Exam PK0-004)
    New Horizons Computer Learning Centers
    Sep, 2022
    - Oct, 2024
  • CompTIA Server+ Certification
    New Horizons Computer Learning Centers
    Sep, 2022
    - Oct, 2024
  • Discovering Your Leadership Voice
    New Horizons Computer Learning Centers
    Sep, 2022
    - Oct, 2024
  • Evolving into the Manager Role
    New Horizons Computer Learning Centers
    Sep, 2022
    - Oct, 2024
  • Transitioning into Leadership for an IT Manager
    New Horizons Computer Learning Centers
    Sep, 2022
    - Oct, 2024
  • Microsoft Innovative Educator: Master Trainer
    Microsoft
    Jan, 2017
    - Oct, 2024
  • CompTIA Network+ ce Certification
    CompTIA
    Mar, 2011
    - Oct, 2024
  • CompTIA A+
    CompTIA
    Apr, 2009
    - Oct, 2024
  • CompTIA A+ Certification
    CompTIA
    Apr, 2009
    - Oct, 2024
  • Google Certified Educator Level: 1
    Google
    Jan, 2020
    - Oct, 2024
  • CompTIA IT Operations Specialist – CIOS Stackable Certification
    CompTIA
    Mar, 2011
    - Oct, 2024
  • Comptia Net+
    Comptia
    Mar, 2011
    - Oct, 2024
  • Certified Google Educator Level 2
    Google

Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Sr. Networking Technician
      • Jul 2015 - Present

      • Managed district backup utilizing Veritas Backup Exec.• Managed district IT Sustainability plan and obsolescence cycle.• Managed iOS and macOS devices.• Managed district Zoom account.• Managed district Adobe Creative Cloud Suite.• Managed the district's Google Workspace.• Set up and Managed the district's Meraki Wireless Network.• Configured and managed the district's Meraki Mobile Device Management solution.• Worked with EduTech to upgrade the district's Nutrikids system. (Food Services).• Worked with EduTech to convert over to nVision. (Financial/Requisition Software).• Managed and re-organized Data-Closets.• Configured and managed the installation of Papercut - Managed print services.• Manage Virtual servers using VSphere and XenCenter.• Provided infrastructure assessments for capital projects.• Managed student and staff Chromebooks through Google Admin Console.• Repaired damaged Chromebooks.• Managed GoGuardian console and filter. - Chromebook management.• Managed Staff and Student Google Accounts.• Worked Closely with Fingerlakes Technologies group to upgrade Network Infrastructure.• Worked with ICS/Frontrunner to install MITEL phone system.• Experience with Novell iPrint, Novell ZENworks imaging, and Novell iManager.• Worked to add redundant generator power to the server room and data closets.• Managed and maintained Day-Automation Security System and HVAC server.• Managed and maintained the district's Door Access system.• Managed servers running SUSE Linux Enterprise 10 and 11.• Managed servers running Windows Server 2003, 2008, 2012, 2019, and 2022. Show less

    • Lead Employee
      • Jul 2019 - Present

      • Ensures the quality of products or services offered meets the standards of Livonia Central School District.• Provide guidance, support, and motivation to colleagues. • Ability to delegate, coordinate tasks, and oversee the activities of their colleagues. • Ability to manage conflict, monitor processes, represent their team, and make sure tasks are performed accurately.

    • Higher Education
    • 1 - 100 Employee
    • IT Club Advisor
      • May 2013 - Jul 2015

      • Make sure that plans for any activity in question conform to general college policy.• Approve/deny all official club functions before the functions happen.• Inform club officers/members of correspondence received from Academics• Be aware of any monetary transactions of the club/organization.• Carry out the assigned duties.• Understand the organization’s constitution, be aware of the club’s purpose, andassist in formulating goals and planning for the organization.• Assist the organization in planning and effecting its programs and events, as wellas, to refer organizers to appropriate college resources, which may aid in theplanning process.• Serve as a sounding board.• Serve as a liaison between the college and the student group. Show less

    • IT Tutor
      • May 2013 - Jul 2015

      • Assisted Students through Testout and LabSim simulations.• Successfully tutored students in Networking 150 - Routing and Switching• Successfully tutored students in Networking 250 - Networking Design and Implementation.

    • Technology Coordinator
      • Apr 2013 - Jul 2015

      • Kept a comprehensive scheduled of replacement, movement, and repair of all network communication equipment and software.• Train end-users on technical resources.• Kept detailed records of network hardware and software.• Assist with issues on mobile devices. ( IOS / Android)• Managed virtual servers with XenCenter (File/Print/Storage).• Maintain and monitor anti-virus (SOPHOS) later upgraded to (Endpoint Protection)..• Managed access and permissions for files/servers.• Oversee academic and administrative computing environments.• Provide technical customer service to staff, faculty and students.• Manage IT Help Desk and student workers.• Manage network and servers.• Manage and trouble-shoot phone system, printers, copiers, audio-visual equipment and fax machines.• Configure, deploy and maintain computers hardware and software for entire campus.• Manage student and administrative computer accounts.• Prepare budget for technical resources and order IT equipment.• Troubleshoot issues with Macintosh computers.• Worked closely with Time-Warner Cable Business Class (Connection Upgrade).• Deployed software and computer images through SCCM.• Deployed computer images through WDS. Show less

    • Maintenance
      • Apr 2007 - Apr 2013

      • Provide back-up technical support to staff as needed.• Assist with daily back-ups of campus and user files.• Support IT staff with lab set-up during semester breaks.• Continuously shadow management and service structure of campus IT.• Awarded “Associate of the Term” twice; recognized as a self-starter with a positive attitude in a high volume, fast-paced environment (September 2009 & May 2011).• Perform a variety of tasks to maintain a safe and clean facility.• Receive incoming shipments and process related paperwork.• Assist all departments with event coordination and set-up. Show less

    • IT Support Tech
      • Jan 2009 - Jan 2011

      • Provided excellent customer service and technical support in a multi-user, networked, Windows environment for faculty and students.• Responded promptly to technical issues in person and via email; provided resolutions and followed-up.• Resolved issues with printers.• Worked as part of a team with IT Instructors to manage labs.• Assisted in teaching the Build Your Own Desktop and Build Your Own Laptop classes.• Built a total of 150 laptops and 20 desktops for both the computer labs and classes.• Ghosted computers for lab rental classes.• Setup labs for Sonicwall, Medware, Office, A+, Net+, and Security+ classes. • Backup of user files for reinstallation of operating systems.• Provided Microsoft Office 2003/2007/2010 support.• Reconfigured labs with new computers, monitors, and Windows Vista/XP/7.• Moderate experience with active directory. Show less

Education

  • Rochester Institute of Technology
    Bachelors, Networking and Systems Administration
    2011 - 2015
  • Bryant & Stratton College-Greece
    AOS, Information Technology
    2009 - 2011
  • Bryant & Stratton College - Henrietta
    AOS, Graphic Design
    2005 - 2007
  • Livonia Senior High School

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