Ryan Hilker
IT Technician at CPR Cell Phone Repair- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
O'Fallon, Illinois, United States, US
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Experience
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CPR Cell Phone Repair
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United States
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Wireless Services
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1 - 100 Employee
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IT Technician
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Jul 2019 - Present
Answered technical phone calls supporting client’s mobile devices, PCs, and Laptops. Gained experience reinstalling hard drives and Windows 10 OS. Gained experience with ticketing systems and proper documentation for tickets. Responsible for PCs/Laptop hardware and software troubleshooting. Maintain inventory accuracy as well as store organization and cleanliness. Excelled in repairing various electronic devices and delivering “above and beyond” customer service. Performed opening and closing tasks. Show less
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