Experience

R.S. Hughes Co., Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Director of Metalworking

  • Aug 2013 - Present

  Greater Boston Established the Metalworking business unit for an ISO 9001:2008 industrial distribution company and coordinate sales operations in the Northeastern and Mid-Atlantic / Southeast regions. Oversee West Coast and Midwest regions. Promote MRO products, cutting tools, power and hand tools, drill bits and accessories, specialty tools, indexable tooling, safety products, tapes and adhesives, clean room products, inventory programs, and vending machine programs. Collaborate with digital marketing… Show more Established the Metalworking business unit for an ISO 9001:2008 industrial distribution company and coordinate sales operations in the Northeastern and Mid-Atlantic / Southeast regions. Oversee West Coast and Midwest regions. Promote MRO products, cutting tools, power and hand tools, drill bits and accessories, specialty tools, indexable tooling, safety products, tapes and adhesives, clean room products, inventory programs, and vending machine programs. Collaborate with digital marketing, database, and A/R teams on marketing strategy, strategic programs, marketing collateral, website updates, operating system funnel, promotions, competitive analysis, and online pricing. Utilize SXe Epicor ERP, Sales-I CRM, and Zoom. Consistently achieved 20-30% year-over-year growth. Established procurement solutions and site-specific integration programs with key suppliers. Onboarded 143 brands and 250,000+ SKU items / products. Negotiated contracts, rebates, and terms. Setup QBRs, supplier performance scorecards, local stocking programs, and Metalworking line card. Led entrée into the industrial cutting tools market. Controlled sales with 40 top producing / key accounts as a NABM. Supported significant sales growth within the Safety Products business. Developed training and development program delivered to 350-400 inside sales, outside sales, and business development personnel.

• PASS Regional Specialist / Northern New England Territory Manager / Outside Sales Representative

  • 2013 - 2015

  Greater Boston Managed and helped develop an innovative Purchasing and Supply Solutions (PASS) program. Identified local sales opportunities and supported 30+ outside sales representatives in 12 states. Launched a highly profitable vending machine sales program. Achieved up to 150% of local sales goals and 120% of national sales goals. Ranked in the Top 10% in the company in year-to-year sales growth and profitability. Dramatically improved performance and profitability within the local market.



Vallen - Formerly Industrial Distribution Group (IDG)

• United States
• Truck Transportation
• 400 - 500 Employee

• Customer Service Manager

  • Aug 1999 - Oct 2013

  Nashua, New Hampshire Managed branch budget and SG&A for 14-person sales and business administration team. Provided onsite technical support and supply chain solutions support. Oversaw and expedited processing of incoming quotes, orders, and billing issues. Coordinated forecasting, auditing, cycle counting, and management of obsolete inventory. Developed pricing metrics and negotiated end-user contracts with key suppliers. Helped double regional sales. Trained and mentored business development / call center /… Show more Managed branch budget and SG&A for 14-person sales and business administration team. Provided onsite technical support and supply chain solutions support. Oversaw and expedited processing of incoming quotes, orders, and billing issues. Coordinated forecasting, auditing, cycle counting, and management of obsolete inventory. Developed pricing metrics and negotiated end-user contracts with key suppliers. Helped double regional sales. Trained and mentored business development / call center / telesales team to drive additional revenue. Consolidated 3 locations into one central location. Created customer service representative / field service representative pairings to provide dedicated service teams and increase service quality levels for thousands of accounts. Led complex system conversion and technology upgrade projects throughout the region.

• Key Accounts Manager / Territory Manager

  • 2005 - 2013

  Wallingford, Connecticut Provided diverse supply chain solutions for a leading ISO 9001 certified distributor and supplier of cutting tools, abrasives, hand and power tools, coolants, lubricants, adhesives, and machine tools. Managed a 24-person inside sales, outside sales, and call center team. Targeted key accounts in aerospace, automotive, heavy equipment, marine, petrochemical, transportation, oil and gas, and construction industries. Managed Top 25 accounts in NH, MA, NY, and CT. Consistently ranked as a top… Show more Provided diverse supply chain solutions for a leading ISO 9001 certified distributor and supplier of cutting tools, abrasives, hand and power tools, coolants, lubricants, adhesives, and machine tools. Managed a 24-person inside sales, outside sales, and call center team. Targeted key accounts in aerospace, automotive, heavy equipment, marine, petrochemical, transportation, oil and gas, and construction industries. Managed Top 25 accounts in NH, MA, NY, and CT. Consistently ranked as a top producer. Achieved or exceeded individual and company sales and performance goals by 25-30%. Drove significant sales and gross margin increase in Nashua location and delivered documented customer value added cost savings.