Experience

Cott Systems, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Account Services Coordinator

  • Aug 2022 - Present

  Responsible for creating long-term, trusted relationships with our clients, resolving issues with products, service, and support, and managing add-on and supplementary sales. Responsible for creating long-term, trusted relationships with our clients, resolving issues with products, service, and support, and managing add-on and supplementary sales.



Howard Hanna Real Estate Services

• United States
• Real Estate
• 700 & Above Employee

• Real Estate Agent

  • Oct 2020 - Present

  • Utilize CRM system to manage communication of current customers and past clients. • Stay up to date on market trends and property values to keep clients informed and prepared. • Work with clients and other agents to schedule private showings. • Prepare documents for clients of the specifics of each property within their search. • Develop positive and trusting relationships with clients by addressing individual needs. • Negotiate contract terms to help buyer clients be competitive in today’s extremely difficult market. • Maintained high referral rates and 100% positive feedback from previous clients. Show less



Hype Socks

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Inside Sales Account Manager

  • Jul 2014 - Mar 2020

  • Primary point of contact for athletic teams and sport organizations across my given territory in the US. • Provided full range of customer service in a prompt and professional manner. • Generated monthly sales revenue ranging from $20K to $35K (only selling athletic socks) by providing excellent customer service and utilizing a personalized sales approach for each unique customer. • Achieved and maintained #1 ranking as Top Volume Sales Producer for 5 years in a row. • Kept a consistent Gross Profit Margin of 55% and retained 40% of customers year to year. • Designed mockups and generated quotes for Coaches, Athletic Directors, Teachers, Board Members, etc.…. • Mentored other sales specialists and shared best practices. • Managed CRM database to track communication of hundreds of accounts. • Seasonally demanded product, worked with Upper Management to find new untapped markets. Show less



Weidle's Meats

• Mansfield, Ohio, United States

• Customer Service Specialist

  • May 2009 - Jan 2013

  Family operated meat market and delicatessen since 1955. Local store known for high quality meats, cheeses, salads, and sandwiches. Grew up shadowing my grandpa and my dad run the store full time. Learned to understand what being an owner of a business entailed. Provided customer service to the everyday regular customers as well as new customers to ensure satisfaction and retention. Family operated meat market and delicatessen since 1955. Local store known for high quality meats, cheeses, salads, and sandwiches. Grew up shadowing my grandpa and my dad run the store full time. Learned to understand what being an owner of a business entailed. Provided customer service to the everyday regular customers as well as new customers to ensure satisfaction and retention.