Experience

Indianapolis Neighborhood Housing Partnership (INHP)

• United States
• Financial Services
• 1 - 100 Employee

• Program Liaison - Matched Savings & Bridge to Homeownership

  • Aug 2021 - Present

  Indianapolis, Indiana, United States -Manage referrals from Enhancing Opportunities community partners funded by the Eli Lilly Endowment -Engage clients daily to determine eligibility of the Matched Savings, Bridge to Homeownership, and Individual Development Account programs -Commission ad hoc reporting via Microsoft Excel to display the progress of each assigned program -Advise a pipeline of Homebuyer Preparation Program clients determining barriers to homeownership and executing a plan to remove them -Oversee the… Show more -Manage referrals from Enhancing Opportunities community partners funded by the Eli Lilly Endowment -Engage clients daily to determine eligibility of the Matched Savings, Bridge to Homeownership, and Individual Development Account programs -Commission ad hoc reporting via Microsoft Excel to display the progress of each assigned program -Advise a pipeline of Homebuyer Preparation Program clients determining barriers to homeownership and executing a plan to remove them -Oversee the INHP Individual Development Account (IDA) program guidelines and procedures as determined by the Indiana Housing & Community Development Authority (IHCDA)

• Client Services Representative

  • Apr 2018 - Aug 2021

  Indianapolis, Indiana - Nurtured initial and follow up communication with multiple clients on a daily basis through the Microsoft 365 CRM platform - Analyzed client financial data to determine what program is the best fit. This data can include consumer credit reports, paystubs, bank statements, tax returns, W2's, etc. - Created and maintained a historical record of all CSR employees' client show rate via Microsoft Excel reporting



Freedom Mortgage

• United States
• Financial Services
• 700 & Above Employee

• Post Purchasing Specialist

  • Jun 2015 - Dec 2017

  Fishers, Indiana - Managed communication of 500+ clients monthly via email and phone - Worked specifically with capturing outstanding final documents (mortgages, deeds of trust, titles) from clients in order for Freedom to sell those loans to investors - Created email marketing campaigns in order to increase the rate of final documents returned to Freedom - Generated and distributed invoices to clients for past due document submission



profootballspot.com

• Spectator Sports
• 1 - 100 Employee

• Marketing Specialist

  • May 2015 - Sep 2017

  Indianapolis, Indiana - Promoted the Pro Football Spot material via the social networks of Facebook and Twitter to gain followers of the brand and push content mainly using Buffer - Worked closely with the entire PFS team in order to gain knowledge of what marketing efforts have worked in other markets - Networked with media outlets that have a large following in order to break into the demographic of Colts fans that have yet to hear of our brand



Indiana University Student Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Little 500 Bike Coach

  • Jan 2015 - May 2017

  Bloomington, Indiana - Coached the team to the fraternity's first ever birth into the largest collegiate cycling race in the country after many attempts - Contacted and cooperated with race officials and other teams' coaches in order to maintain safety and professionalism - Managed the team's strategy throughout practices, races, and workouts - Worked closely with the Student Coach to ensure the team is on track to succeed in the race - Led the team to three consecutive race berths (2015-2017)



DistinXion, A Zeller Family Program

• United States
• Spectator Sports
• 1 - 100 Employee

• Marketing Intern

  • May 2014 - Sep 2014

  Bloomington, Indiana -Produced most of the social media for basketball camps using the venues of Twitter, Facebook, and Instagram -Collaborated with marketing intern team of five to create Twitter, Instagram, Facebook, and Google+ posts for the offseason months of the year for DistinXion Basketball and DistinXion Cheer via Hootsuite -Worked to create the marketing strategy for a new DistinXion Cheer Mini Camp Series in order to make this facet of the organization successful at its conception -Collaborated… Show more -Produced most of the social media for basketball camps using the venues of Twitter, Facebook, and Instagram -Collaborated with marketing intern team of five to create Twitter, Instagram, Facebook, and Google+ posts for the offseason months of the year for DistinXion Basketball and DistinXion Cheer via Hootsuite -Worked to create the marketing strategy for a new DistinXion Cheer Mini Camp Series in order to make this facet of the organization successful at its conception -Collaborated with a team of three interns creating DistinXion Cheer website content to distinguish it from DistinXion Basketball Show less



Indiana University Bloomington

• United States
• Higher Education
• 700 & Above Employee

• Women's Basketball Administrative Assistant

  • Feb 2013 - May 2013

  Bloomington, IN -Proofed and edited promotional documents in order to ensure accuracy -Coordinated promotional mailings for coaching staff by preparing and mailing over 300 documents to increase registration for collegiate summer basketball camps -Copied game tapes for graduating seniors using multiple CD burner drives