Learning Facilitator

• Jun 2022 - Present

Research Fellowship

• Aug 2021 - Present

Project Manager

• Oct 2020 - Aug 2022

• Create project proposals and ideation for alumni engagement programming to increase alumni engagement with the seminary. Assessing and implementing diversity measures increasing representation of under-represented segments of the alumni and student body. Increased inclusivity by modernizing language in marketing and content. • Develop, moderate, lead programming and content including academic, spiritual, lectures, panels, discussions, group events. Design metrics tracking attendance, giving, representation, etc. • Served as a liaison between alumni, administration, and student body developing programming to serves their needs. Show less

Agent

• 2012 - Jul 2021

PRIMERICA 4/2012-PRESENT AGENT/REGISTERED REPRESENTATIVE • Provide sound financial advice to individuals. •Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, and other information needed to develop a financial plan. •Recommend strategies clients can use to achieve their financial goals and objectives, including advice on debt management, cash management, insurance coverage, and investments. •Use spreadsheets and market research to back up financial advice. •Review accounts to determine if life changes necessitate new financial strategies. •Sell products such as insurance and mutual funds. •Oversee the investments and making changes as necessary in order to help the individual or company to gain even more money. Show less

Intern

• Sep 2018 - May 2019

• Create, produce, lectures/content that affirms the entirety of the LGBTQIA+ Black and Brown existence including spirituality. Developing and implementing DEIB events, programs, and facilitate trainings. • Write and apply for grants that support organizational objectives. Leverage partnerships to aid our constituents. • Collect and analyze data to identify patterns and trends and utilize data to establish results-oriented diversity initiatives. Explain and interpret, DEIB concepts, issues, and best practices. Show less

Compliance Analyst/Officer

• Mar 2015 - Jul 2016

• Undertake quality reviews of client’s KYC records. Perform analysis and research using public databases and resources. • Manage and facilitate client due diligence, including coordinating the participation of JP Morgan stakeholders. • Act as the subject matter resource on KYC/AML/BSA/OFAC policies and procedures. • Discuss and escalate issues surrounding client types and structures, financial products, OFAC/Sanctions, EDD, LDD, PDD and services and other AML risk-related issues. • Serve as a point of contact for KYC and reporting issues for designated global clients including WHEM, APAC, LaTAM, etc. • Act as a KYC and AML subject matter source for global KYC due diligence teams. Perform PEP, Media, News and OFAC screenings, escalations and dispositions. • Participate in annual AML remediation and renewals with clients. Show less

Attendee

• 2014 - 2014

Attendee

• 2014 - 2014

Attendee

• 2014 - 2014

Training Consultant

• 2012 - 2012

•Ensure that industry compliance standards were strictly adhered to through the implementation of applications thereby reducing institutional risks. •Facilitate a new software application enhancements used by multiple mortgage divisions in Bank of America. •Disseminated and explained mortgage policies throughout various levels of management and staff. •Instructed a diverse audience from upper and middle level managers to new hires on new policies, procedures, and system enhancements. •Presented to audiences across the USA in lab environments, on the floor and via LiveMeeting over the internet. •Monitored participants as they practiced using new techniques and software utilized to create efficiencies. •Create reports and metrics and provide feedback to various levels of managers. •Acts in the capacity of a Subject Matter Expert as it related to Sales Force (CRM Tool –proprietary name) and mortgage related regulations. Show less

Corporate Trainer/Brokerage Consultant

• Oct 2010 - Apr 2011

•Conducts quality training delivery utilizing a variety of instruction mediums while providing a positive, engaging, learning environment. The audience was composed of financial advisors, traders, managing directors and senior executives located in various locations across the USA. •Responsible for training Principals on brokerage/banking compliance policies and supporting compliance software applications. (i.e. mutual fund breakpoint calculator, SARS, Fiduciary Account reporting, AML policies, KYC, new account opening, etc) • Utilizes effective presentation, consulting, writing skills and instructional design skills. • Builds collaborative, relationships with internal and external business clients including local and regional compliance managers and executives. • Conduct pilot training sessions in hub locations- audience included senior executives, branch managers, regional managers and compliance managers. • Works as a Subject Matter Expert to provide answers to trainer questions including but not limited to the following topics: trading, operations, compliance, proprietary software and various types of investments. • Performs technical and operational analysis in order to offer resolutions. • Provides on-the-spot coaching, and escalate concerns around team member readiness. • Traveling extensively (100%) to identify site training needs and performance gaps. • Implements and reviews business continuity plans as it relates to the training delivery and system implementation during the conversion process. Show less

Project Manager/Facilitator (Independent Consultant)

• Jan 2009 - May 2010

•Facilitate sales and instructional presentations in person; implementing and endorsing synchronous and asynchronous learning architectures (ex. Camtasia, LiveMeeting, WebEx, etc) receiving outstanding participant feedback. Audience includes executives, financial professionals, managers, traders, operations and administrative staff. •Served as Subject Matter Expert on brokerage conversions and transition policies. •Establish compliance processes and audit compliance files in visited sites. Including trade, operational, employee and account monitoring. Escalate compliance and operational issues. •Responsible for leading project teams and managing activities associated with projects that are complex, multi-department, complex and moderate in risk. Coordinated assignments with other team members and delegated responsibilities based on staff expertise. •Expertise in the following middle and back office functions but not limited to the following functions: cost basis analysis, trade settlement, ACATS, Mutual Breakpoints, New Accounts, Security Master, trade breaks, FAILS, trading (equity and fixed income), client reporting, 1099 Withholding, etc. •Performed live trading with traders; reconciled inventories, performed account allocations for managed accounts, and supervised as clients performed similar duties. •Instructed and traded on live trading desks as much experience with trading, middle office, back office and P & S. Correcting trade errors, trade breaks, and balancing inventories. •Review and ensure compliance files are maintained in adherence to FINRA and additional regulatory agencies’ policies/procedures. •Serve as relationship manager traveling to clients and high performing locations performing issue resolution, offering technological resolutions for niche business and instructing staff to efficiently perform branch related tasks. Show less

Transition Consultant/Project Manager

• May 2005 - Jan 2009

•Deliver transition support, manage the transition process and direct internal and external clients. •Efficiently, coordinate and direct efforts of the on-site and off-site transition support for newly converted offices and conduct follow-up training when needed. •Served as a middle office liaison for clearing clients, engaged clients as a relationship manager recommending services, products and expertise on trade related matters. •Served as Subject Matter Expert on brokerage conversions and transition policies. Managed conversions and the transition of new clearing clients. •Serve as the SME on trading, operations, middle office, back office and sales. •Perform compliance training; monitor accounts, trades, marketing materials and establish compliance processes. Update compliance procedures for the transition team to ensure the field received the most accurate compliance information. Examine and audit compliance files. •Serve as a subject matter expert on the functionality of proprietary software applications to software design analysts and technology teams. •Regularly conducted briefings; created, designed or prepared reports, recommending products and communicating with internal business partners, various levels of management and external vendors to deliver desired results to clients. •Recognized for excellence in fostering and servicing new and established client relationships. Achieved short and long term goals by implementing standards and designing course agenda that increased program effectiveness and ensured adherence to business policies. •Travel extensively to various brokerage branches to administer compliance training and set-up compliance processes in the WFA FiNet offices and in FCC client locations. •Performed issue resolution on trade breaks, trade settlements, trade corrections, and inventory imbalances. •Manage on-boarding efforts and system integrations. Show less

Trade Corrections Analyst/Trade Settlements Analyst

• 2002 - 2005

•Conduct analysis and corrected inventory imbalances in options, equities, bonds and P & S. •Work with money managers to ensure proper trade allocations and correct trade imbalances. •Research trade errors in fixed income and equity products, successfully reconciling multiple accounts. Created, updated, and exported suspense and pre-settlement reports daily. •Reconcile the general ledger, completed the FATE request report and allocation report; monitored, notified, and corrected rejected trades. Responsible for security pricing and rectifying pricing issues. •Develop macros; maximizing efficiency in the trade correction process. •*Volunteer for additional responsibilities, initiating cross-training as PC Coordinator, P & S specialist, trade support for bond and equity desks and Security Master and Pricing Specialist. •Offered trade support in middle and back office on the bond/equity/and options desks. Managed ad hoc projects on trading desks, middle office and back office including trade allocations, trade breaks, P & S, reconciliations, etc. Show less