Experience

ITA Group, Inc.

• United States
• Advertising Services
• 500 - 600 Employee

• Business Analyst

  • Sep 2016 - Present

  Participate in the design and building of IT systems and processes to support performance marketing programs. Elicit and document business and system requirements, analyze data, conceive and document acceptance criteria, test software and processes and negotiate realistic expectations. Support the operation of performance marketing programs by retrieving data for reports, troubleshooting issues and acting as the subject matter expert of the program and supporting systems. Support the… Show more Participate in the design and building of IT systems and processes to support performance marketing programs. Elicit and document business and system requirements, analyze data, conceive and document acceptance criteria, test software and processes and negotiate realistic expectations. Support the operation of performance marketing programs by retrieving data for reports, troubleshooting issues and acting as the subject matter expert of the program and supporting systems. Support the sales team by determining client requirements, documenting scope and estimating their level of development effort.

• Associate Business Analyst

  • Mar 2015 - Sep 2016

  Participate in the design and building of IT systems and processes to support performance marketing programs. Development responsibilities include assisting with the following: writing specifications, developing process definitions, testing new and existing systems, creating detailed implementation plans, and post-implementation verification. Train assigned Support Analysts on programs when applicable and mentor Account Managers on understanding the technical aspects of programs.

• Senior Support Analyst

  • Sep 2013 - Mar 2015

  Participate in the design and testing of IT systems and processes to support performance marketing programs. Work collaboratively with the project team in providing timely, accurate and high quality systems during program development. Operate performance marketing programs by processing client data, troubleshooting issues and researching program requests for both internal and external customers. Participate in program pre-sale by understanding client requirements and estimating program… Show more Participate in the design and testing of IT systems and processes to support performance marketing programs. Work collaboratively with the project team in providing timely, accurate and high quality systems during program development. Operate performance marketing programs by processing client data, troubleshooting issues and researching program requests for both internal and external customers. Participate in program pre-sale by understanding client requirements and estimating program development and operations.

• Support Analyst

  • May 2011 - Sep 2013

  Participate in the design and testing of IT systems and processes to support performance marketing programs. Work collaboratively with the project team in providing timely, accurate and high quality systems during program development. Operate performance marketing programs by processing client data, troubleshooting issues and researching program requests for both internal and external customers.