Experience

Power Selling Pros

• United States
• Business Skills Training
• 1 - 100 Employee

• Quality Assurance

  • Jan 2019 - Present

  Monitor calls for each CSRs weekly and provides notes and monthly reports for the coaches and clients to review. Provide inputs and notes for the coaches on the development of the CSRs Level. Monitor calls for each CSRs weekly and provides notes and monthly reports for the coaches and clients to review. Provide inputs and notes for the coaches on the development of the CSRs Level.



OX Tools Global

• Australia
• Construction
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2020 - Jan 2021



DGH CO

• Florida, United States

• Virtual Executive Assistant

  • Nov 2018 - Feb 2019

  Monitor and handles all email address channels including sales, marketing program, and customer service-related responses. Order fulfillment in Shopify and Shipmonk. Handles marketing campaign by creating a new post on Instagram Page. Handles live chat. Monitor and handles all email address channels including sales, marketing program, and customer service-related responses. Order fulfillment in Shopify and Shipmonk. Handles marketing campaign by creating a new post on Instagram Page. Handles live chat.



Blackwalnut A

• Campbellfield, Victoria, Australia

• Brand Operation Leader

  • Jun 2013 - Sep 2018

  Managed a 6-man Team for our three different Online Stores. Backend Admin and supervise email ticket system that includes sales inquiries, service issues, and a contact form. Oversee the manual creation of sales orders and logistics, current product availability, and pricing. Managed a 6-man Team for our three different Online Stores. Backend Admin and supervise email ticket system that includes sales inquiries, service issues, and a contact form. Oversee the manual creation of sales orders and logistics, current product availability, and pricing.



Hengyin Global

• Guangdong, China

• Amazon Product Promoter and Social Media Marketing

  • Nov 2017 - May 2018

  Spearheaded the sales and marketing campaign for Amazon Spain and France. Gather and hunt for a Spanish and French reviewer to Review our products. Responsible for gathering both Spanish and French Influencers to promote our products. Spearheaded the sales and marketing campaign for Amazon Spain and France. Gather and hunt for a Spanish and French reviewer to Review our products. Responsible for gathering both Spanish and French Influencers to promote our products.



Bluebells Lawyers

• Legal Services

• Virtual Assistant

  • Apr 2013 - May 2014

  Transcribe Dictation recording. Responsible for updating and maintaining social media pages. Copy/typing and revising of Legal Deeds, Strata law, Compulsory Acquisition Law, Leases, By-Laws, and Contracts. Summarize long contracts for Clients. Data Entry. Transcribe Dictation recording. Responsible for updating and maintaining social media pages. Copy/typing and revising of Legal Deeds, Strata law, Compulsory Acquisition Law, Leases, By-Laws, and Contracts. Summarize long contracts for Clients. Data Entry.



MyOutDesk

• United States
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• Real Estate Virtual Assistant

  • Feb 2012 - Aug 2012

  Answer live phone inquiries regarding properties that we are managing. Setting up appointments for our Property Manager for an open house viewing. Responsible for posting ads on Craigslist daily. Recording a voice overview of the property in Call Capture, where people tend to listen via phone all the features of the house we are advertising. Data entry, updating the websites for any changes and additions regarding the specifications of the properties we are managing. Transcribed important voicemails and forward them to the appropriate personnel.



Adams, Evens, & Ross - Credit & Collection Specialist for the Staffing & Recruiting Industry.

• United States
• Human Resources Services

• Virtual Assistant/Consultant(Legal Department)

  • Sep 2008 - Feb 2012

  Point of Contact between clienteles and attorneys. Request substantial documents from the client to be forwarded to the attorney. Follow up with attorneys regarding updates of our accounts. Send an email to clients regarding the update on their accounts monthly. Point of Contact between clienteles and attorneys. Request substantial documents from the client to be forwarded to the attorney. Follow up with attorneys regarding updates of our accounts. Send an email to clients regarding the update on their accounts monthly.