Experience

Rock N' Road Cyclery

• Wellness and Fitness Services
• 1 - 100 Employee

• Sales And Sevice Team Member

  • Feb 2022 - Present



Buy My Bikes, Inc.

• United States
• Sporting Goods Manufacturing

• Sales and Service Team Member

  • May 2020 - Feb 2022

  Sales and service of bicycles, E-bikes, acessories, and components to South Orange County community. Engage with manufacturers and our customers to resolve warranty isues. Repair bicycles during after hours. Sales and service of bicycles, E-bikes, acessories, and components to South Orange County community. Engage with manufacturers and our customers to resolve warranty isues. Repair bicycles during after hours.



ACV Auctions

• United States
• Software Development
• 700 & Above Employee

• Sales and Business Development

  • Feb 2019 - Jul 2019

  Responsible for managing entire lifecycle of B2B/wholesale vehicle sales software for Orange County Market. Identfied and developed relationships with dealers; onboarded and trained new dealers to use online sales platform. Performed detailed inspections of used vehicles to be sold via live online auction. Responsible for managing entire lifecycle of B2B/wholesale vehicle sales software for Orange County Market. Identfied and developed relationships with dealers; onboarded and trained new dealers to use online sales platform. Performed detailed inspections of used vehicles to be sold via live online auction.



Dog Gone Clean

• United States
• Consumer Services
• 1 - 100 Employee

• Owner/Founder

  • May 2016 - Jul 2018

  Launched mobile dog grooming business, employed 3 staff and achieved profitability within 8 months. Managed full scope of business operations including employment of three staff, dispatching, and administration of time tracking, payroll and benefits. Developed targeted digital and physical (direct mail) marketing campaigns. Sold my business for profit in July of 2018. Launched mobile dog grooming business, employed 3 staff and achieved profitability within 8 months. Managed full scope of business operations including employment of three staff, dispatching, and administration of time tracking, payroll and benefits. Developed targeted digital and physical (direct mail) marketing campaigns. Sold my business for profit in July of 2018.



Amber Resources/Dion and Sons Inc

• Long Beach, CA

• Business Development Executive

  • Mar 2008 - Apr 2016

  Built and executed $3M+ book of business for petroleum sales within the manufacturing, fleet and petroleum refining industries. I also have expertise in metalworking fluids and lubricants, specializing in the aerospace industry. Originated leads and closed commercial agreements with new clients. Managed logistics and distribution for clients, while addressing operational or supply chain related issues/concerns. Independently accountable for client retention and achieveing revenue and margin targets. Show less



Long Beach BMW

• Long Beach, CA

• Service Advisor

  • Mar 2001 - Jun 2007

  Engaged service clients to diagnose vehicle issues and propose repairs or further diagnostic actions/evaluations. Upselling of repairs and service contracts. Delivered service training to junior staff and technicians. Achieved 90%+ customer satisfaction and retention (CSI) for leading BMW dealership service department. Worked closely with clients to communicate resolution and ensure timely delivery of repairs. Engaged service clients to diagnose vehicle issues and propose repairs or further diagnostic actions/evaluations. Upselling of repairs and service contracts. Delivered service training to junior staff and technicians. Achieved 90%+ customer satisfaction and retention (CSI) for leading BMW dealership service department. Worked closely with clients to communicate resolution and ensure timely delivery of repairs.



Race Technologies, LLC | Official Brembo Market Partner

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales/Retail Training

  • Mar 1999 - Aug 2001

  Worked closely with engineers of high performance automotive and motorcycle braking systems manufacturer to create an after-market high performance braking product line. Designed, produced and delivered product line sales training to dealerships and high performance vehicle retailers. Worked closely with engineers of high performance automotive and motorcycle braking systems manufacturer to create an after-market high performance braking product line. Designed, produced and delivered product line sales training to dealerships and high performance vehicle retailers.



NEXTEL

• Saudi Arabia
• Telecommunications
• 700 & Above Employee

• Account Executive

  • Apr 1998 - Apr 2001

  Sold cellular phones and business communication solutions to small to medium businesses. Sold cellular phones and business communication solutions to small to medium businesses.