Ryan De La Torre
Auxiliary Corporal at City of Apache Junction- Claim this Profile
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English Native or bilingual proficiency
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Spanish Professional working proficiency
Topline Score
Bio
Credentials
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Unconscious Bias
LinkedInMar, 2022- Nov, 2024 -
Working with Upset Customers
LinkedInFeb, 2022- Nov, 2024 -
Engaging Your Virtual Audience
LinkedInDec, 2021- Nov, 2024
Experience
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City of Apache Junction
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United States
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Government Administration
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1 - 100 Employee
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Auxiliary Corporal
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2021 - Present
I patrol city wide assisting sworn police officers. In addition, I participate in various community service details throughout Apache Junction. I aide in training and supervision of auxiliary officers. I patrol city wide assisting sworn police officers. In addition, I participate in various community service details throughout Apache Junction. I aide in training and supervision of auxiliary officers.
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HealthPlanOne
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United States
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Insurance
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700 & Above Employee
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Customer Service Representative
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Mar 2020 - Present
I assist clientele on their Medicare needs. I perform Health and Resource assessments to determine if additional resources are needed to help with their needs. I train new employees to my team to be successful at their job. I also worked on the chat team to help clients speak with a licensed agent. I assist clientele on their Medicare needs. I perform Health and Resource assessments to determine if additional resources are needed to help with their needs. I train new employees to my team to be successful at their job. I also worked on the chat team to help clients speak with a licensed agent.
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Aurora Behavioral Health System
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Behavioral Health Technician
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Apr 2022 - Sep 2022
I monitor patient activity by doing 15 minute rounds on assigned unit. In addition, I conduct vitals to be handed in to nurses for review. I monitor patient activity by doing 15 minute rounds on assigned unit. In addition, I conduct vitals to be handed in to nurses for review.
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Allied Universal
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United States
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Professional Services
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700 & Above Employee
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Security Supervisor
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Apr 2016 - Nov 2019
I would patrol shopping mall, ensuring a safe shopping environment for guests. I would also respond to both emergency and non-emergency calls of service on a daily basis. I would also write incident reports of incidents that taken place during the shift. I would patrol shopping mall, ensuring a safe shopping environment for guests. I would also respond to both emergency and non-emergency calls of service on a daily basis. I would also write incident reports of incidents that taken place during the shift.
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Grainger
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United States
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Retail Office Equipment
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700 & Above Employee
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Customer Service Representative
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Nov 2016 - Aug 2019
I would receive inbound calls and email orders from Grainger clients for delivery. I would also act as a subject matter expert (SME) at helping new employees to be successful. In addition, I would upsell clients on Grainger products. I would receive inbound calls and email orders from Grainger clients for delivery. I would also act as a subject matter expert (SME) at helping new employees to be successful. In addition, I would upsell clients on Grainger products.
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Maricopa Community Colleges
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United States
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Higher Education
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700 & Above Employee
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Police Aide / Field Training Officer
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Aug 2000 - Nov 2018
I would work closely with campus law enforcement in crime prevention on campuses. I would also respond to both emergency and non-emergency calls. I would also issue infractions of traffic and trespass when needed. I would work closely with campus law enforcement in crime prevention on campuses. I would also respond to both emergency and non-emergency calls. I would also issue infractions of traffic and trespass when needed.
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Maricopa County Sheriff's Office
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Maricopa County, Arizona
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Posse Reserve / Field Training Officer
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Feb 2013 - May 2015
I would patrol county islands in East Mesa. I would assist sworn deputies in crime prevention. I woukd also assist in various details through out Maricopa County. I would patrol county islands in East Mesa. I would assist sworn deputies in crime prevention. I woukd also assist in various details through out Maricopa County.
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Representative
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Mar 2006 - Jan 2007
I would resolve billing issues, perform technical support and up sell customers on Verizon Wireless products. I would resolve billing issues, perform technical support and up sell customers on Verizon Wireless products.
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Education
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Mesa Community College
Associate’s Degree, General Studies