Ryan Coulton
Customer Operations Manager at VOSS- Claim this Profile
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Topline Score
Bio
Hano Botha
I had the absolute pleasure of working closely with Ryan for 18 months. Ryan is the epitome of professionalism. Ryan is extremely detail-oriented and managed to keep on top of difficult customer escalations. Ryan owns all the releases at VOSS and is alway the last one out of the office on release day. Ryan keeps the customers, support team and the engineering team running as a cohesive unit. On top off all that, he is also a super nice guy!
LinkedIn User
I worked with Ryan on the Deployment of code to all of Virgin Media's set top boxes. Ryan is a very diligent Test Lead with a sharp eye for the detail. His leadership and communication skills helped keep the testing on schedule. He has very good technical knowledge and was always willing to assist wherever he could. It has been a pleasure to work with him.
Hano Botha
I had the absolute pleasure of working closely with Ryan for 18 months. Ryan is the epitome of professionalism. Ryan is extremely detail-oriented and managed to keep on top of difficult customer escalations. Ryan owns all the releases at VOSS and is alway the last one out of the office on release day. Ryan keeps the customers, support team and the engineering team running as a cohesive unit. On top off all that, he is also a super nice guy!
LinkedIn User
I worked with Ryan on the Deployment of code to all of Virgin Media's set top boxes. Ryan is a very diligent Test Lead with a sharp eye for the detail. His leadership and communication skills helped keep the testing on schedule. He has very good technical knowledge and was always willing to assist wherever he could. It has been a pleasure to work with him.
Hano Botha
I had the absolute pleasure of working closely with Ryan for 18 months. Ryan is the epitome of professionalism. Ryan is extremely detail-oriented and managed to keep on top of difficult customer escalations. Ryan owns all the releases at VOSS and is alway the last one out of the office on release day. Ryan keeps the customers, support team and the engineering team running as a cohesive unit. On top off all that, he is also a super nice guy!
LinkedIn User
I worked with Ryan on the Deployment of code to all of Virgin Media's set top boxes. Ryan is a very diligent Test Lead with a sharp eye for the detail. His leadership and communication skills helped keep the testing on schedule. He has very good technical knowledge and was always willing to assist wherever he could. It has been a pleasure to work with him.
Hano Botha
I had the absolute pleasure of working closely with Ryan for 18 months. Ryan is the epitome of professionalism. Ryan is extremely detail-oriented and managed to keep on top of difficult customer escalations. Ryan owns all the releases at VOSS and is alway the last one out of the office on release day. Ryan keeps the customers, support team and the engineering team running as a cohesive unit. On top off all that, he is also a super nice guy!
LinkedIn User
I worked with Ryan on the Deployment of code to all of Virgin Media's set top boxes. Ryan is a very diligent Test Lead with a sharp eye for the detail. His leadership and communication skills helped keep the testing on schedule. He has very good technical knowledge and was always willing to assist wherever he could. It has been a pleasure to work with him.
Experience
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VOSS
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United States
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Telecommunications
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1 - 100 Employee
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Customer Operations Manager
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Sep 2022 - Present
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Customer Success Delivery Lead
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Oct 2018 - Sep 2022
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Scrum Master and Senior Quality Engineer
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Jun 2016 - Oct 2018
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MWEB
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South Africa
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IT Services and IT Consulting
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500 - 600 Employee
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Senior Test Analyst and Certified Scrum Master
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Dec 2011 - May 2016
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Virgin Media
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United Kingdom
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Telecommunications
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700 & Above Employee
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Lead Test Engineer
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Nov 2010 - Jul 2011
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AXA UK
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United Kingdom
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Financial Services
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700 & Above Employee
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Test Analyst
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May 2010 - Nov 2010
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Virgin Media
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United Kingdom
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Telecommunications
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700 & Above Employee
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Software Test Engineer/Team Lead
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Sep 2008 - Mar 2010
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Sky
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United Kingdom
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Broadcast Media Production and Distribution
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700 & Above Employee
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CA Test Engineer
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Jun 2006 - Sep 2008
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Birse Metro Ltd
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London, United Kingdom
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IT Manager
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Apr 2003 - Jun 2006
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Education
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1998 - 2000
Nelson Mandela Metropolitan University
Information Technology
Community
