Greyhound Operations Manager

• Oct 2020 - Present

Sports Manager

• Feb 2015 - Oct 2020

Responsible for the management and delivery of SIS’ Remote Sports Data Services, developing and maintaining healthy and effective relationships with both customers and stakeholders who supply and receive our sports data services ensuring integrity and quality at all times. Currently managing all On Course Operations for UK Greyhounds and Irish Horse Racing from a data perspective plus product analysis and insights to drive improvements in products for our worldwide customer base.

Account Manager

• Dec 2013 - Feb 2015

In this role I provided support for multiple Tier 1 & Tier 2 bookmakers across the UK & Ireland, Continental Europe and Australasia. The scale of this business means that support queries vary daily so this role required effective problem solving, flexibility and time management skills. I was a senior member within this support team and trained new colleagues to improve the quality of support that was offered. As part of this role I also had specific responsibility for two of the 20+ partnerships we had, i.e. one large European & one large southern hemisphere facing bookmaker, managing the relationships at a senior level and ensuring that both operational & revenue opportunities are maximized. As part of the role all account managers were responsible for the Trading Desk management of the Sporting Index group, which included risk management, premium account handling and providing support for a multi-sports trading team. Show less