Sustainability Intern

• Mar 2023 - Present

As a sustainability intern for Kanopi, my primary responsibility is to conduct qualitative and quantitative research into sustainable consumerism. I am also responsible for educating students and graduates on campus using digital materials, executing market research projects to identify trends in green consumerism in the UK and Ireland, and deploying marketing activities that drive interest in Kanopi's research publications. Additionally, I am tasked with developing and executing a marketing campaign that focuses on buyer behavior, consumer trends, and retail communication strategies. Show less

Academic Representative

• Oct 2022 - Present

As an Academic Representative, I serve as a liaison between my peers and the faculty, advocating for their academic and personal well-being. My responsibilities include identifying and addressing student concerns, collaborating with faculty to find solutions, and providing updates to my classmates. This position has further developed my leadership, communication, and teamworking abilities. As an Academic Representative, I serve as a liaison between my peers and the faculty, advocating for their academic and personal well-being. My responsibilities include identifying and addressing student concerns, collaborating with faculty to find solutions, and providing updates to my classmates. This position has further developed my leadership, communication, and teamworking abilities.

Customer Service Agent

• May 2022 - Sep 2022

I rejoined Woven for a subsequent period to exclusively work on the Selfridges campaign, leveraging my prior experience with the company to deliver exceptional customer service and support. I rejoined Woven for a subsequent period to exclusively work on the Selfridges campaign, leveraging my prior experience with the company to deliver exceptional customer service and support.

Customer Service Agent

• Nov 2020 - Sep 2021

As an inbound customer service advisor for We Are Woven, I worked on diverse campaigns for high-profile clients such as Selfridges, Karcher, and the NHS. I successfully managed customer queries and complaints through phone calls and emails, applying my excellent communication, multitasking, and problem-solving skills to ensure customer satisfaction. This role provided me with valuable experience in delivering top-quality customer service and managing high-pressure situations As an inbound customer service advisor for We Are Woven, I worked on diverse campaigns for high-profile clients such as Selfridges, Karcher, and the NHS. I successfully managed customer queries and complaints through phone calls and emails, applying my excellent communication, multitasking, and problem-solving skills to ensure customer satisfaction. This role provided me with valuable experience in delivering top-quality customer service and managing high-pressure situations

Peer Mentor

• Oct 2019 - Jun 2020

In this role, I provided guidance and support to a group of first-year students at the University of Bath. Through my efforts to motivate and engage the mentees in various activities, I developed my leadership, communication, and interpersonal skills.

Publicity Officer for University of Bath Biosciences Committee

• Sep 2019 - Jun 2020

As the Secretary for the Biosciences Society, I played a vital role in helping fellow biology students make the most of their university experience. Through effective leadership and communication, I collaborated with the committee to plan events and activities that promoted academic and social growth within the community.

Laboratory Assistant

• Sep 2017 - May 2018