Experience

Alghanim Industries - Food and Beverage

• Kuwait
• Food and Beverage Services
• 100 - 200 Employee

• Service Crew

  • Feb 2020 - Present

  Smiling while greeting customer(s). Suggesting additional items for customer(s) meal (i.e. up size). Taking their orders and keying it into the register. Thanking all of the customer(s). During non-rush, the register operator must perform other duties. If the register operator is assigned to the Pick-Up Window, must be able to make all of the above transactions through the window with the customer in the car. KITCHEN Daily Restaurants opening preparation – use of knives and cutting equipment. To prepare food as per customer orders. Detail cleaning during low volume period. Daily Restaurant closing. Show less



Johnny B. Goods Corporation

• Manufacturing
• 1 - 100 Employee

• Food And Beverage Assistant

  • Mar 2019 - Dec 2019

  Welcomes guests with a sincere smile and greeting, offering comfortable sit & views. Present restaurant menus and help customers select food/beverages, offer up-selling and must-try dishes available on menus. Take orders accurately. Set up restaurant tables with special attention to sanitation and order. Serves food to guests correctly, observing highest food quality and hygiene. We’re also preparing and selling coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, espresso lungo, caffe latte, americano and cappuccino. Prioritizing guest satisfaction through offering complimentary drinks and appetizers. Handles guest inquiry enthusiastically and with professionalism. Accepts customer complaints as gifts and ensures that the issue is sorted out the soonest time possible. A great team player. Collaborate with other restaurant team members, and always put my best foot forward in achieving company’s targets. Awarded as EMPLOYEE OF THE MONTH for the month of October, for providing highest quality customer service to guests. Commended by a customer for great service as verbalized by my Manager during shift briefing. Process payment of the guest and strictly follows cash handling policies. Thank the customer and ask for repeat business. Show less



McDonald's Philippines (Golden Arches Development Corporation)

• Philippines
• Restaurants
• 700 & Above Employee

• Service Crew

  • Jun 2016 - Oct 2018

  Provides quality customer service to guests. Smile and greet the customer. Operates POS machines, cashiering and other sales related tasks with strict observance on cash handling policies. Assist customers in order taking, offer suggesa\tive selling to maximize sales potential and customer satisfaction. Deliver Quality, Service, Cleanliness and Value at an excellent level. Assist and support managers and fellow crew achieve store targets. Recognized as CREW OF THE MONTH, three times in two years of service. Conduct customer relations to gather customer feedback and immediately communicate to management. Practice restaurant cleanliness, food safety and sanitation procedures at all times. Observe good grooming and personal hygiene as well. Directly reports to Manager any unusual incidents during shift. We’re also Preparing and serving our full range of hot and cold drinks, our assortment of sweet and savoury snacks and our delicious breakfast and lunch ranges on McCafe Show less