Experience

Starborn Industries, Inc.

• United States
• Building Materials
• 1 - 100 Employee

• Sales Coordinator

  • Aug 2021 - Present

  Edison, New Jersey, United States



Fairway Architectural Railing Solutions

• United States
• Architectural and Structural Metal Manufacturing
• 1 - 100 Employee

• Project Manager

  • Aug 2018 - May 2020

  Washington D.C. Metro Area Prepares project schedules Reviews project plans and specifications and make recommendations regarding scheduling, potential cost-saving measures, and potential construction problems Expedites all submittal drawings and approvals Monitors and maintains project schedule on a weekly basis Attends jobsite meetings to raise and discuss relevant issues as needed Monitor and expedite all change order costs Supervise site safety and ensure that OSHA requirements are met and… Show more Prepares project schedules Reviews project plans and specifications and make recommendations regarding scheduling, potential cost-saving measures, and potential construction problems Expedites all submittal drawings and approvals Monitors and maintains project schedule on a weekly basis Attends jobsite meetings to raise and discuss relevant issues as needed Monitor and expedite all change order costs Supervise site safety and ensure that OSHA requirements are met and enforced Maintain and enforce good construction standards and quality control Schedule and review field measurement of scope items and any special installation requirements Review and approve all production drawings Prepare and expedite project deficiency lists Performs other duties as required and assigned Show less



Floor & Decor

• United States
• Retail
• 700 & Above Employee

• Assistant store manager

  • Aug 2016 - Aug 2018

  Wayne, New Jersey •Ran Investor’s Walks that lead to an increase in the company’s overall market share • Merchandise Leader of the Region, running and writing new programs that have lead to a 4% growth in sales • Ensures store presentation standards are achieved and maintained. • Communicates pricing and/or inventory issues to the senior team. • Analyzes all business reports in order to increase merchandising appeal through in-stock and pricing positions. Reports include the following: _ Profit… Show more •Ran Investor’s Walks that lead to an increase in the company’s overall market share • Merchandise Leader of the Region, running and writing new programs that have lead to a 4% growth in sales • Ensures store presentation standards are achieved and maintained. • Communicates pricing and/or inventory issues to the senior team. • Analyzes all business reports in order to increase merchandising appeal through in-stock and pricing positions. Reports include the following: _ Profit Los statements (P&L) _ Category Performance Report (CPR) _ Business Analysis Tool Report (BAT) _ Store Purchase Order Analysis Report (STPOA) _ Store Price Change Report (STPRC) • Utilizes computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management; including shipping and receiving of inventory. • Ensure brand standards and operating standards meet or exceed expectations to support brand consistency. Show less



LL Flooring

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Dec 2015 - Aug 2016

  Brooklyn, New York Responsible for managing the daily operation of a retail business. Responsible for achieving or exceeding store sales and profit goals on a monthly and annual basis while adhering to company policies, governmental regulations, and ensuring customer satisfaction. Is Responsible for leading and communicating with a team of associates while overseeing a store with annual sales of up to $12 million annually. -Leads a team of associates to drive sales while providing overall customer… Show more Responsible for managing the daily operation of a retail business. Responsible for achieving or exceeding store sales and profit goals on a monthly and annual basis while adhering to company policies, governmental regulations, and ensuring customer satisfaction. Is Responsible for leading and communicating with a team of associates while overseeing a store with annual sales of up to $12 million annually. -Leads a team of associates to drive sales while providing overall customer satisfaction. -Delivers on all performance measures that indicate the quality of the sale as well as the future contact information on customers. -Recruits, hires, and develops outstanding sales and service oriented staff to meet operating and sales objectives. -Supervises, coaches, and provides feedback to staff, reinforcing success and taking corrective action when appropriate. -Maintains financial records, reconciles daily cash to company standard. -Establishes individual sales and performance goals for each associate. -Ensures all associates have completed all required components of Company training programs. -Ability to resolve customer conflicts and issues in a timely manner to the satisfaction of the customer and to the benefit of the company and within their four walls. -Successful and timely completion of administrative paperwork including new hire paperwork, terminations, inventory adjustments, shipping/receiving schedules, etc. -Ensure the documentation for all departmental processes is current and adequately supports business objectives. -Continuously evaluate processes and results, search for improvements to service and cost. -Ensure that all associates are adequately trained in all departmental functions. -Formulate alternative plans and methods in preparation for unscheduled disruptions – be prepared to execute these plans on short notice. -Conducts and maintains performance corrections, performance evaluations in compliance with company policies and practices.

• Store Manager

  • Mar 2015 - Nov 2015

  Staten Island, New York Responsible for managing the daily operation of a retail business. Responsible for achieving or exceeding store sales and profit goals on a monthly and annual basis while adhering to company policies, governmental regulations, and ensuring customer satisfaction. Is Responsible for leading and communicating with a team of associates. -Leads a team of associates to drive sales while providing overall customer satisfaction. -Delivers on all performance measures that indicate the quality of… Show more Responsible for managing the daily operation of a retail business. Responsible for achieving or exceeding store sales and profit goals on a monthly and annual basis while adhering to company policies, governmental regulations, and ensuring customer satisfaction. Is Responsible for leading and communicating with a team of associates. -Leads a team of associates to drive sales while providing overall customer satisfaction. -Delivers on all performance measures that indicate the quality of the sale as well as the future contact information on customers. -Recruits, hires, and develops outstanding sales and service oriented staff to meet operating and sales objectives. -Supervises, coaches, and provides feedback to staff, reinforcing success and taking corrective action when appropriate. -Maintains financial records, reconciles daily cash to company standard. -Establishes individual sales and performance goals for each associate. -Ensures all associates have completed all required components of Company training programs. -Ability to resolve customer conflicts and issues in a timely manner to the satisfaction of the customer and to the benefit of the company and within their four walls. -Successful and timely completion of administrative paperwork including new hire paperwork, terminations, inventory adjustments, shipping/receiving schedules, etc. -Ensure the documentation for all departmental processes is current and adequately supports business objectives. -Continuously evaluate processes and results, search for improvements to service and cost. -Ensure that all associates are adequately trained in all departmental functions. -Formulate alternative plans and methods in preparation for unscheduled disruptions – be prepared to execute these plans on short notice. -Conducts and maintains performance corrections, performance evaluations in compliance with company policies and practices.

• Store Manager in Training

  • Sep 2014 - Mar 2015

  Brooklyn, New York Responsible for managing the daily operation of a retail business. Responsible for achieving or exceeding store sales and profit goals on a monthly and annual basis while adhering to company policies, governmental regulations, and ensuring customer satisfaction. Is Responsible for leading and communicating with a team of associates while overseeing a store with annual sales of up to $12 million annually. -Leads a team of associates to drive sales while providing overall customer… Show more Responsible for managing the daily operation of a retail business. Responsible for achieving or exceeding store sales and profit goals on a monthly and annual basis while adhering to company policies, governmental regulations, and ensuring customer satisfaction. Is Responsible for leading and communicating with a team of associates while overseeing a store with annual sales of up to $12 million annually. -Leads a team of associates to drive sales while providing overall customer satisfaction. -Delivers on all performance measures that indicate the quality of the sale as well as the future contact information on customers. -Recruits, hires, and develops outstanding sales and service oriented staff to meet operating and sales objectives. -Supervises, coaches, and provides feedback to staff, reinforcing success and taking corrective action when appropriate. -Maintains financial records, reconciles daily cash to company standard. -Establishes individual sales and performance goals for each associate. -Ensures all associates have completed all required components of Company training programs. -Ability to resolve customer conflicts and issues in a timely manner to the satisfaction of the customer and to the benefit of the company and within their four walls. -Successful and timely completion of administrative paperwork including new hire paperwork, terminations, inventory adjustments, shipping/receiving schedules, etc. -Ensure the documentation for all departmental processes is current and adequately supports business objectives. -Continuously evaluate processes and results, search for improvements to service and cost. -Ensure that all associates are adequately trained in all departmental functions. -Formulate alternative plans and methods in preparation for unscheduled disruptions – be prepared to execute these plans on short notice. -Conducts and maintains performance corrections, performance evaluations in compliance with company policies and practices.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Assistant Manager

  • Aug 2013 - Sep 2014

  Freehold, New Jersey Assist The Store Manager In The Daily Operation Of A Retail Store. Under The Direction Of The Store Manager, Schedule Employees, Maintain Inventories, Conduct Physical Inventories, Maintain Store Appearance And Complete Day-To-Day Paperwork As Directed. Assist In The Development, Training And Management Of Assigned Team, Which May Consist Of Support Or Sales Personnel. Ensure An Extraordinary Customer Experience At All Times. -Execute store initiatives related to sales, service, and… Show more Assist The Store Manager In The Daily Operation Of A Retail Store. Under The Direction Of The Store Manager, Schedule Employees, Maintain Inventories, Conduct Physical Inventories, Maintain Store Appearance And Complete Day-To-Day Paperwork As Directed. Assist In The Development, Training And Management Of Assigned Team, Which May Consist Of Support Or Sales Personnel. Ensure An Extraordinary Customer Experience At All Times. -Execute store initiatives related to sales, service, and customer experience -Meet and exceed assigned customer experience and reputation, sales and service, revenue and productivity targets -Coach personnel on “opportunities” with key sales and reputation metrics, recognize teams on positive performance against key sales and reputation -Perform role plays with personnel on a regular basis to improve interactions with customers -Deliver the right customer experience by assisting with management of the store, customer coordination, the welcome and wait time process, supporting the team and assisting sales personnel with customer transactions -Assist, inspire and engage employees by motivating team to succeed -Develop employees for growth and promotion -Partner with Store Manager to observe and coach all employees as needed, providing feedback around sales technique effectiveness and providing excellent customer service -Improve store employee engagement through leadership skills -Assist Store Manager in ensuring personnel adhere to the Code of Business Conduct and company policies as directed by Store Manager -Assist in ensuring all time cards are reviewed and accurate -Communicate temporary assignments and overtime for floating personnel -Assist Store Manager with scheduling, coverage and resource planning to ensure the store has the right number of employees in the right roles at the right times -Facilitate the monthly scheduling process -Maintaining all backend operations including: finances, daily paperwork, inventory.

• Sales Representative

  • Jun 2012 - Aug 2013

  Freehold, NJ -Develop and attain customer experience and sales objectives for store. -Sell all products and services offered by the Company. -Meet all sales objectives. -Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. -Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. -Maintain knowledge of… Show more -Develop and attain customer experience and sales objectives for store. -Sell all products and services offered by the Company. -Meet all sales objectives. -Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. -Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. -Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. -Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. -Ensure an extraordinary customer experience. -Position may be commissioned and quota based.



Best Buy

• Retail
• 700 & Above Employee

• Best Buy Mobile Sales Associate

  • Apr 2010 - Jun 2012

  Holmdel, New Jersey -Provide personalized service and exceptional expertise for customers. -Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions. -Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features. -Engages customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high… Show more -Provide personalized service and exceptional expertise for customers. -Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions. -Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features. -Engages customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service. -Selling a broad range of mobile products and services using a proven structured approach while at the same time developing in-depth knowledge of the latest mobile technology.

• Best Buy Computer Sales Associate

  • Apr 2008 - Apr 2010

  Holmdel NJ -Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. -Ensure inventory and merchandising standards are maintained in outlet store area. -Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops). -Support sales strategies in… Show more -Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service. -Ensure inventory and merchandising standards are maintained in outlet store area. -Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops). -Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.



Marvel Entertainment

• Entertainment Providers
• 700 & Above Employee

• INTERN

  • Jan 2011 - Apr 2011

  -Assisted in editorial layouts for comic book covers, along with other promotional advertisements for print and web -Color restoration of previously release comics turned digital for Marvel.com -Proof reading and checking covers for clerical errors in artwork



Linens N Things

• Retail
• 200 - 300 Employee

• Housewares Department

  • Sep 2006 - Aug 2008

  Holmdel, New Jersey