Experience

Sampoerna Kayoe

• Indonesia
• Wholesale Building Materials
• 200 - 300 Employee

• Head Of Sales Operations

  • Jul 2021 - Present

  Head of Sales Operation at PT. Alam Raya Makmur. Handling national retail sales of PT. Sumber Graha Sejahtera / Sampoerna Kayoe

• Head Of Business Development

  • Nov 2019 - Jun 2021

• Head of Performance Management Office (Manager)

  • Nov 2017 - Nov 2019

  * Managing Sampoerna Kayoe's performance management program, SKIES (Sampoerna Kayoe Improvement and Engagement System), which oversees 17,000+ employees' performance thru their individual KPIs.* Created and managing a new incentive system, which is linked to the performance management program, to boost employees' performance.* Leading a team of five (5) associates to provide strategical solutions for all divisions in Sampoerna Kayoe (Production, R&D, HRD, QA, Finance, Accounting, Tax, IT, Marketing, Commercial, and Legal).* Boosting the level cooperation between all divisions in the company by creating and managing a new program called CCIP (Cross-function & Continuous Improvement Program), which is linked to our new incentive program.



NS Corporation

• Greater Los Angeles Area

• Quality Management Representative

  • Feb 2015 - Jun 2017

  • Managed ISO9001:2008 Quality Management System in manufacturing, sales, and customer service. Conducted annual audit, issued and resolved 200+ corrective and preventive action for internal & external parties, leading to ISO 9001:2008 certification by DNV for year 2015, 2016, and 2017. • Influenced top management to establish a warranty department. Initiated warranty cost tracking and control to achieve 32% (US$ 76,000) warranty cost reduction within 6 months, with further 25% projected reduction for 2017. • Introduced a new min & max inventory management and achieved ISO goals of 100% customer satisfaction for on-time system and parts deliveries. Created training program and trained 7 employees in parts & purchasing department on the new inventory management system. • Reduced company incident & accident rate by 50% within first year implementation of new company safety program. Led safety committee of 5 employees to provide trainings and established safety reporting system.



Seagate Technology

• United States
• Computer Hardware Manufacturing
• 700 & Above Employee

• Design Engineer

  • May 2012 - Sep 2012

  • Led a team of 3 engineers in designing a brand-new testing fixture that was put in use as a primary testing equipment upon completion of the internship. • Trained the supervisor on how to use and operate the new testing equipment. • Learned and performed tolerance analysis to create a product that meets the company’s precision standard. • Multitasking capability by also assisted the lead R&D Engineer with side projects such as HDD programming. • Led a team of 3 engineers in designing a brand-new testing fixture that was put in use as a primary testing equipment upon completion of the internship. • Trained the supervisor on how to use and operate the new testing equipment. • Learned and performed tolerance analysis to create a product that meets the company’s precision standard. • Multitasking capability by also assisted the lead R&D Engineer with side projects such as HDD programming.



Chart Industries, Inc.

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Mechanical Engineer

  • 2011 - 2012

  Manufacturing Engineer Intern: • Led a team of 10 in a cost saving project for one of Chart’s biomedical cryogenic tanks line. New Product Development Engineer Intern: • Heavily involved in the design process of a brand-new LNG pump meter, which later generated US$ 3.7 million per year in 2013. • Led a team of 5 to perform new product prototyping and testing. Manufacturing Engineer Intern: • Led a team of 10 in a cost saving project for one of Chart’s biomedical cryogenic tanks line. New Product Development Engineer Intern: • Heavily involved in the design process of a brand-new LNG pump meter, which later generated US$ 3.7 million per year in 2013. • Led a team of 5 to perform new product prototyping and testing.