Research Specialist

• Jan 2017 - Present

Nuclear Security Officer

• Aug 2012 - May 2016

 Performed security rounds, observations, vehicle and personnel searches in accordance with site security guidelines.  Maintained qualifications for active duty, including fitness for duty requirements, marksmanship, and familiarization with updated NRC policies.  Memorized plant configuration and detailed security response coordinations in accordance with emergency response plans.  Ensured security and safety guidelines were followed by all plant personnel.  Performed security rounds, observations, vehicle and personnel searches in accordance with site security guidelines.  Maintained qualifications for active duty, including fitness for duty requirements, marksmanship, and familiarization with updated NRC policies.  Memorized plant configuration and detailed security response coordinations in accordance with emergency response plans.  Ensured security and safety guidelines were followed by all plant personnel.

Installation Technician

• Apr 2012 - Jul 2012

 Installed and configured security equipment including panels, motion sensors, glass break sensors, key fobs and smoke alarms.  Programmed home alarm panels according to specific equipment configurations and customer needs.  Performed extensive hands-on instructional training with customers on equipment use and maintenance.  Installed and configured security equipment including panels, motion sensors, glass break sensors, key fobs and smoke alarms.  Programmed home alarm panels according to specific equipment configurations and customer needs.  Performed extensive hands-on instructional training with customers on equipment use and maintenance.

Network Security Enginner

• Oct 2008 - Jun 2011

 Deployed and maintained various security information management systems (SEM SIEM SIM) including Symantec SSIM and RSA Envision.  Deployed and maintained intrusion detection and prevention systems across multi-customer leveraged environments including McAfee Network Security Manager, IBM Internet Security Systems, Enterasys Dragon and Cisco IDS.  Responsible for deployment, run ,and maintain tasks associated with Audit Log Assurance log aggregation and archiving service for over 15 customers across various operating systems and technologies including Windows, Unix and Oracle.  Supported leveraged host intrusion detection/prevention (HIPS/ HIDS) environment. Responsible for over 200 endpoints of mixed intrusion prevention technologies across various operating systems including Enterasys HIDS for AIX and McAfee ePO HIPS for Solaris and Windows environments.  Provided support for enterprise level infrastructure hardware in mixed environment (Dell, IBM, HP) including racking and powering servers, replacing faulty disks, configuring backups and dealing with various other datacenter related deployment or run and maintain tasks.  Provided network architecture review (logical and physical technology models) to support new client deployments.  Provided 24/7 escalation support for all security related technology issues.  Engaged in training activities and mentoring for new hires for applicable technology workgroups including IDS/IPS, Host Intrusion, Audit Log Assurance and Anti-Virus support. Show less

Customer Account Executive

• Feb 2008 - Oct 2008

 Resolved all customer issues relating to cable internet, television, and billing over telephone.  Provided superior customer service with troubleshooting and product information knowledge.  Continued expanding knowledge on new technologies and proprietary software diagnostic tools.  Resolved all customer issues relating to cable internet, television, and billing over telephone.  Provided superior customer service with troubleshooting and product information knowledge.  Continued expanding knowledge on new technologies and proprietary software diagnostic tools.

Service Technician

• Aug 2007 - Feb 2008

 Responsible for diagnosing computers and managing repair process including troubleshooting, testing, and ordering parts.  Remained educated about new technologies in order to provide superior customer service and produce sales results.  Responsible for diagnosing computers and managing repair process including troubleshooting, testing, and ordering parts.  Remained educated about new technologies in order to provide superior customer service and produce sales results.