Ryan Brown

Field Service Manager at Club Assist - Asia Pacific
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU

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5.0

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Luke Sheridan

Ryan is a dedicated and a highly motivated individual who has an honest and forthright approach to his work methodology. Given any task, Ryan will go above and beyond expectations and ensure that it benefits not only himself but his team. Understanding that change is sometimes essential and continuous improvement is a necessity to stay ahead. He is a pleasure to work with and undoubtedly has a huge career ahead of him within logistics.

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Experience

    • Australia
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Field Service Manager
      • Mar 2022 - Present

    • Australia
    • Construction
    • 700 & Above Employee
    • Customer Service Manager - Logistics (Tippers/ Quarries)
      • Jun 2020 - Mar 2022

      NSW/ACT Logistics business leader - Focus on cost management, customer experience, truck utilisation & value improvement.

    • NSW Team Lead & Allocation Planner - Tippers
      • Apr 2019 - Jun 2020

      Responsible for NSW Tipper/Quarries raw material business. ~17mil EBIT FY19Managing stakeholders across Sales, Operations, Procurement & IT streams to achieve best for Boral outcomes during what has been a time of significant technology/application change.9 direct reports across Allocations & Sales functions. Focus on continuous improvement by looking inwards before measuring outwards.Supply process SME during system transition period.

    • NSW Team Lead & Allocation Planner - Bulk Powder
      • Oct 2016 - Apr 2019

      Responsible for strategy implementation and Allocation process improvement within the Bulk Powder department.As a leader within the Bulk Allocations team, I am tasked with optimising decision making and increasing efficiency in an ever changing production environment. This is achieved by a team adoption approach where my influence and goals developed through data analysis are understood and implemented by individuals before the team as a whole. This has resulted in an overall improved team output and furthermore, business effectiveness while enabling team members to take ownership of their position.As part of my role, I have project managed major mining customers and implemented stock controls across multiple modes of supply where unpredictable demand is a daily occurence. This includes dedicated Bulk Rail allocation process establishment to supply the Boral Construction Materials network in NSW, Bulk Powder is considered a leader in Customer Excellence within Boral and that can be attributed to the team I have been involved in developing. In my time as Allocation Planner - Bulk Powder, I have also received 3 Employee Recognition Awards for displaying commitment above and beyond what is expected in my role. Show less

    • Australia
    • Truck Transportation
    • 700 & Above Employee
    • CMCC Rail Coordinator (ex PBLIS)
      • Nov 2013 - Sep 2016

      A member of the NSW Cargo Movement Coordination Centre (CMCC). My role was working with industry to optimise how cargo moves through Port Botany, Port Kembla and regional NSW across supply chain interfaces and intermodal terminals. Our aim as a team was to better coordinate the activities of operators across the landside cargo transport chain and its stakeholders – including stevedores, road and rail freight operators, network operators and intermodal terminals – to create a more efficient, higher performing freight network and maximising utilisation of existing capacity. My specific focus was on: The state-wide freight network. Bulk commodities (such as grain and coal) as well as container freight. Key supply chain interfaces (ports, road, rail and intermodal terminals). Communication between stakeholders to establish freight efficiency Building on the success of the Port Botany Landside Improvement Strategy, which was incorporated into Transport for NSW on 1 July 2014. The CMCC will help drive the state towards the NSW 2021 target of doubling rail’s mode share of container movements through NSW ports by 2020. Show less

    • Australia
    • Construction
    • 700 & Above Employee
    • NSW Bulk Rail & Tanker Allocator
      • Aug 2011 - Oct 2013

      Allocations and Customer Service Hub for Boral Construction Materials. Qualified in both Basic & Advanced Fatigue Management protocol Senior member of a 6 man team responsible for Allocations & Customer Service for the east coast of Australia between South East Queensland to Victoria and out to Western NSW. Customer Service and Conflict Resolution specialist. Highly focused on LEAN and Continuous Improvement inititatives with constant views to improve processes within my department. Safety concious position as I must ensure the welfare of up to 110 company and sub-contractor drivers and heavy vehicles. Always looking for new challenges and opportunities to progress my career. Show less

    • Australia
    • Truck Transportation
    • 200 - 300 Employee
    • NSW Radio Room Supervisor
      • Jan 2010 - Aug 2011

      I was responsible for the smooth operation of a 4 member Allocations team. My team took care, but were not limited to, the Sydney Metropolitan area with a focus on the Sydney CBD. I've acquired a vast knowledge of the Sydney Metropolitan area as a result of this position which has allowed me to pursue more advanced logistics career prospects. My time with Kings Transport put me in good sted to further improve my knowledge of the Transport & Logistics industry and also an entry into supervision of a fast-paced, time critical environment. Show less

    • Australia
    • Automotive
    • 1 - 100 Employee
    • Service Advisor & Qualified Mechanic
      • Jan 2005 - Jan 2010

Education

  • Australian Institute of Management
    Train the Trainer, Workforce Development and Training
    2022 - 2022
  • MCI Institute
    Business Diploma, Business Administration, Management and Operations
    2019 - 2021
  • Boral
    Zero-One-Ten Leadership
    2019 - 2019
  • KRTS
    Certificate 3 - TLIF1006, Logistics, Materials, and Supply Chain Management
    2016 - 2016
  • TAFE NSW
    Certificate IV Project Management, Project Management
    2015 - 2015
  • Blacktown Tafe
    Certificate 3, Automobile/Automotive Mechanics Technology/Technician
    2005 - 2008
  • Northmead High School
    1999 - 2004

Community

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