Ryan Boardman
IT Manager at Lewmar- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
LinkedIn User
Ryan worked for me at Goodwood since I joined in 2013. He was instrumental in helping me build several elements of the team - bringing the Helpdesk in house, expanding the engineering and event IT facility and improving response KPIs across the board. He is honest, loyal, committed and hard working and I can wholeheartedly recommend him.
Greg Spanner
I managed Ryan from October 2010 through to April 2012 when he was based as an onsite IT service engineer at Goodwood Estate. Ryan has an excellent blend of technical skills and customer service; he understood his role very well and adapted his working style to the unique working environment that is Goodwood. Coupled with his normal duties, Ryan was also responsible for IT support during the festival season; this involved setup and support throughout the live event to all manner of 3rd parties, VIPs and normal users. It was common practice to work 12 hour plus days and Ryan did this with the minimum of fuss and utmost professionalism. I often received messages of thanks and praise for Ryan from Godowood's IT Manager. Whilst Ryan was based at Goodwood he was still working for CMS. He balanced this excellently and integrated himself into the customer's work ethic whilst still following and implementing Managed Service process. I would have absolutely no hesitation to either work with Ryan or recommend him for employment. He is a diligent, hard-working and intelligent individual who was always a pleasure to deal with.
LinkedIn User
Ryan worked for me at Goodwood since I joined in 2013. He was instrumental in helping me build several elements of the team - bringing the Helpdesk in house, expanding the engineering and event IT facility and improving response KPIs across the board. He is honest, loyal, committed and hard working and I can wholeheartedly recommend him.
Greg Spanner
I managed Ryan from October 2010 through to April 2012 when he was based as an onsite IT service engineer at Goodwood Estate. Ryan has an excellent blend of technical skills and customer service; he understood his role very well and adapted his working style to the unique working environment that is Goodwood. Coupled with his normal duties, Ryan was also responsible for IT support during the festival season; this involved setup and support throughout the live event to all manner of 3rd parties, VIPs and normal users. It was common practice to work 12 hour plus days and Ryan did this with the minimum of fuss and utmost professionalism. I often received messages of thanks and praise for Ryan from Godowood's IT Manager. Whilst Ryan was based at Goodwood he was still working for CMS. He balanced this excellently and integrated himself into the customer's work ethic whilst still following and implementing Managed Service process. I would have absolutely no hesitation to either work with Ryan or recommend him for employment. He is a diligent, hard-working and intelligent individual who was always a pleasure to deal with.
LinkedIn User
Ryan worked for me at Goodwood since I joined in 2013. He was instrumental in helping me build several elements of the team - bringing the Helpdesk in house, expanding the engineering and event IT facility and improving response KPIs across the board. He is honest, loyal, committed and hard working and I can wholeheartedly recommend him.
Greg Spanner
I managed Ryan from October 2010 through to April 2012 when he was based as an onsite IT service engineer at Goodwood Estate. Ryan has an excellent blend of technical skills and customer service; he understood his role very well and adapted his working style to the unique working environment that is Goodwood. Coupled with his normal duties, Ryan was also responsible for IT support during the festival season; this involved setup and support throughout the live event to all manner of 3rd parties, VIPs and normal users. It was common practice to work 12 hour plus days and Ryan did this with the minimum of fuss and utmost professionalism. I often received messages of thanks and praise for Ryan from Godowood's IT Manager. Whilst Ryan was based at Goodwood he was still working for CMS. He balanced this excellently and integrated himself into the customer's work ethic whilst still following and implementing Managed Service process. I would have absolutely no hesitation to either work with Ryan or recommend him for employment. He is a diligent, hard-working and intelligent individual who was always a pleasure to deal with.
LinkedIn User
Ryan worked for me at Goodwood since I joined in 2013. He was instrumental in helping me build several elements of the team - bringing the Helpdesk in house, expanding the engineering and event IT facility and improving response KPIs across the board. He is honest, loyal, committed and hard working and I can wholeheartedly recommend him.
Greg Spanner
I managed Ryan from October 2010 through to April 2012 when he was based as an onsite IT service engineer at Goodwood Estate. Ryan has an excellent blend of technical skills and customer service; he understood his role very well and adapted his working style to the unique working environment that is Goodwood. Coupled with his normal duties, Ryan was also responsible for IT support during the festival season; this involved setup and support throughout the live event to all manner of 3rd parties, VIPs and normal users. It was common practice to work 12 hour plus days and Ryan did this with the minimum of fuss and utmost professionalism. I often received messages of thanks and praise for Ryan from Godowood's IT Manager. Whilst Ryan was based at Goodwood he was still working for CMS. He balanced this excellently and integrated himself into the customer's work ethic whilst still following and implementing Managed Service process. I would have absolutely no hesitation to either work with Ryan or recommend him for employment. He is a diligent, hard-working and intelligent individual who was always a pleasure to deal with.
Credentials
-
VMware Certified Professional (VCP4)
-Dec, 2011- Nov, 2024 -
ITIL V3 Foundation Certificate in IT Service Management
-Jan, 2010- Nov, 2024 -
MCTS: Windows Server 2008 Active Directory Configuration
-Dec, 2009- Nov, 2024
Experience
-
Lewmar
-
United Kingdom
-
Maritime Transportation
-
1 - 100 Employee
-
IT Manager
-
Mar 2021 - Present
-
-
-
The Goodwood Group
-
United Kingdom
-
Events Services
-
300 - 400 Employee
-
IT Technical Manager
-
Jan 2016 - Feb 2021
●Reporting to the Head of IT to ensure the day-to-day running of the department and our ITinfrastructure.● Recruiting and developing a new in-house Helpdesk (3 people) and Engineering team (4people). Implementing regular progress and workload guidance, mentorship andperformance reviews.● Delivering wide-ranging projects including VMWare VSAN refresh, Estate wide CCTV,new Veeam backup server, Sophos AV, Windows 7 to 10 upgrade, 2FA for all VPN users,Paxton Net2 door access migration and various building projects involving wifi design andliaising successfully with multiple stakeholders.● Developing many in-house processes and systems.● Ensuring SLA targets are met and implement improvements as required.● Overseeing the on-event support at Goodwood’s flagship events.● Managing all elements of the core network infrastructure and network topology.● Contributing to IT budget management.● Hands-on support, answering IT tickets logged by email or telephone.● Point of escalation for the Helpdesk and Engineering team.● Ensuring all Servers and Clients are running the latest patches.● User account management.● Cybersecurity monitoring system development.● Maintaining IT stock register.● Building positive relationships with 3rd party support companies. Show less
-
-
Network Engineer
-
Mar 2014 - Jan 2016
● Tupe to work directly for Goodwood.● Project lead alongside a 3rd party to re-design and deliver the upgrade of the network. Changing from alayer 2 network to layer 3. Liaising with several contractors to install 6 miles of new fibreand hands on configuration and replacement of 100 switches across the estate.● Project lead for the upgrade of the analogue phone system to an Avaya IP system.including the replacement of several hundred phones with Avaya IP Phones.● Hired and mentored an apprentice IT technician.● Support of the VMWare Environment, Veeam backups, Mac Environment, Exchange andCitrix.● Worked with a 3rd party provider to deploy Ruckus wireless across the estate.● Rolled out new iPads and iPhones managed with Jamf Pro. Show less
-
-
-
Etherlive Limited
-
United Kingdom
-
Events Services
-
1 - 100 Employee
-
IT Service Support Engineer
-
Aug 2013 - Feb 2014
● Tupe to etherLive continuing with the tasks and responsibilities of previous role ● Tupe to etherLive continuing with the tasks and responsibilities of previous role
-
-
-
CMS Group Ltd
-
United Kingdom
-
IT Services and IT Consulting
-
1 - 100 Employee
-
IT Service Support Engineer
-
May 2010 - Jul 2013
● Supporting the onboarding of Goodwood to CMS.● On-site escalation for the remote Helpdesk.● Managing AV requests for the Duke of Richmond.● Maintaining the Mac environment.● Installation of Windows 7 devices.
-
-
Servicedesk Analyst
-
Jun 2008 - May 2010
● Provided 1st and 2nd line support to multiple clients.● Support of Citrix, Exchange, Active Directory, Windows Server NT and 2003.
-
-
-
Carcraft
-
United Kingdom
-
Motor Vehicle Manufacturing
-
1 - 100 Employee
-
Helpdesk Engineer
-
May 2006 - Jun 2008
● Provided 1st and 2nd line support to in-house staff across several national sites. ● Support of Citrix, Windows Server 2003, Backups, Bespoke in-house software. ● Installation of Windows XP PCs. ● Provided 1st and 2nd line support to in-house staff across several national sites. ● Support of Citrix, Windows Server 2003, Backups, Bespoke in-house software. ● Installation of Windows XP PCs.
-
-
-
AkzoNobel
-
Netherlands
-
Chemical Manufacturing
-
700 & Above Employee
-
Servicedesk Support Analyst
-
Aug 2000 - May 2006
-
-
Community
