Experience

Hart InterCivic

• United States
• Information Technology & Services
• 100 - 200 Employee

• Software QA Lead Engineer / Sr. Software QA Engineer

  • Aug 2017 - Present

  Responsible for leading test efforts to deliver high quality voting system upgrades subject to federal and state certifications where there is absolutely no tolerance for defective hardware or software. Built Test Plans for major voting system suite upgrades including a brand new hybrid electronic & paper voting machine Managed our team task list and provided work breakdown estimates and status Responsible for all daily project reports for the top priority projects Interviewed over 100 candidates for over 10 different Sr. QA Engineer / Test Technician openings Worked diligently to ensure the integrity of Hart voting systems Show less



Williams

• United States
• Oil and Gas
• 700 & Above Employee

• Sr. Business Analyst / Test Lead

  • Jun 2013 - Mar 2017

  Responsible for working with business experts and IT professionals to formulate testing strategies, facilitate activities, and perform hands on business analysis and testing activities within the Natural Gas Liquids and PetChem Services organization. • Worked on two of the CIO’s top five projects to support Williams’ business • Gathered input to write a Test Plan that laid out our strategy for testing OpenLink’s latest version of Right Angle • Tested the latest version of FlowCal and documented defects and enhancement requests • Held triage meetings with vendors to review and categorize bugs and enhancements • Ensured adequate code coverage to provide confidence in going live • Acted as our in-house expert for advising business users and production support • Gathered requirements and built custom HP ALM reports that provided test execution metrics • Helped troubleshoot issues using Oracle, SQL Server, and MySQL Show less



Dollar Thrifty Automotive Group

• Leisure, Travel & Tourism
• 700 & Above Employee

• Test Lead

  • Dec 2009 - Jun 2013

  Responsible for leading test teams on project engagements within the .Com, Finance, HR, Back Office, and Rental domains. Operated within a centralized Testing Center of Excellence. • Held triage meetings with development and the customer to review and categorize bugs and enhancements by severity and priority • Educated QA team members and our business partners on product functionalities and newly enhanced business processes • Built test scenarios together with business experts which were used to build test cases • Lead a team of developers performing white box testing • Worked on automation suites that tested a Unix based app, .Net coded sites, and PeopleSoft CRM • Tested the web service layer with a custom client before a GUI had been built • Planned and oversaw test cycles within a global sourcing model • Provided visual status metrics used in presentations prepared for the CIO/CFO • Complimented by senior management for collaborative partnering with business customers Show less



Chevron

• United States
• Oil and Gas
• 700 & Above Employee

• Automated Solution Tester - Accenture

  • Mar 2008 - Apr 2009

  Responsible for integrating Trade Capture’s ICTS software with Chevron’s SAP data warehouse according to design specifications • Worked with Chevron on a global initiative to install a suite of software solutions providing them with never before had abilities to monitor their inventory and improve their product delivery processes • Drove the development of the most complicated system integrating interfaces used by the trading integration team • Managed the regression testing effort • Brought interfaces through Component, Assembly, Product, Systems Integration, Performance, and Regression test stages • Built macros to streamline the defect reporting process Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Product Test Lead

  • Apr 2005 - Mar 2008

  Responsible for managing our team through test cycles and deploying software updates to our clients• Tested and released over 100 product updates across two statewide and nine county clients for three software products. • Managed nine testers through test cycles during an eight month long application upgrade• Maintained automated regression scripts in HP Quick Test Professional• Promoted/monitored the use of world-class testing templates and testing methodology to maximize testing efficiency and performance• Built a team charter that defined our team vision, mission statement, and measurable objectives• Facilitated defect meetings and coordinated defect resolution • Developed trusting client relationships by ensuring high quality software updates • Regularly recognized the efforts and achievements of team members• Embedded quality and process improvement activities into our project deliverables• Identified and organized a community service event with Habitat for Humanity Show less

• QA Analyst

  • Jan 2004 - Apr 2005

  Responsible for building test cases and test scripts to ensure software updates satisfied business requirements• Built load scripts using HP LoadRunner and the Citrix protocol to successfully simulate 400+ users and show the Pennsylvania Government Accountability Board that we had met their performance requirements. This led to Pennsylvania installing our software statewide.• Automated all of the regression plans for our legacy software using Quick Test Professional• Built reusable reference libraries of automated functionality• Embedded SQL in test scripts to identify client configurable functionality and test appropriately• Built procedures for recovery scenarios to handle unanticipated forms or message boxes• Managed client data and maintained test environments Show less