Experience

PLDT Enterprise

• Philippines
• Telecommunications
• 200 - 300 Employee

• Head, Enterprise Project Management PGC

  • Jul 2019 - Present



PLDT

• Philippines
• Telecommunications
• 700 & Above Employee

• Project Manager

  • Jul 2006 - Jul 2019

   Manage project plans and monitor project implementation to ensure timely delivery of telecommunications requirements of corporate customers Convene a project implementation team from within PLDT and its subsidiaries and affiliates for the various technology requirements and roles involved in the project Prepare regular project status report to customer relationship management units and corporate customers, and manage risks & issues that need to be settled Provide technical and project support relative to the implementation of specialized network to corporate customers Ensure end-to-end project management, provisioning, and monitoring of both data and complex voice services required for corporate customers Monitor project completion and final acceptance by corporate customers via sign-off to be used as basis to post service order (SO) for billing Ensure project documentation for future reference

• Datanet Engineer

  • Jul 2003 - Jul 2006

   Provisions facilities, equipment, and materials necessary to install/activate the required core network of individual circuits or network of circuits for data services Monitors and manages data core network capacity utilization Determines availability of core network facilities and interface requirements based on top level circuit or customer network design provided by Corporate Customer Technical Solutions Reserves facilities (and materials) on the core network until customer’s firm order Finalizes detailed circuit design specifying node cards or modules, interface cables, and other installation materials required for the core network Configures the circuit by assigning data core network port, mapping routing path/s across the data core network, allocating bandwidth as necessary, upon customer’s firm order Conducts segment tests, including fine-tuning of data port parameters in coordination with field engineers and technicians involved in the provisioning and installation activities Assists in performing end-to-end testing of newly installed circuits as well as in restoration activities involving data core network Provides support in the installation and testing of customer premise equipment such as modems or routers Conducts pre-test on non-specific data communication protocols by setting-up simulated conditions to ensure data transmission integrity Provides technical operational expertise in the development or enhancement of new data products and services.

• Telecom Consultant

  • Feb 2001 - Jul 2003

   Act as customer after-sales support and serve as technical interface between Corporate customers and PLDT Conduct periodic customer equipment evaluation to ensure network reliability and integrity Recommend facility enhancement, revision, and upgrading based on customer network evaluation Conduct regular monitoring of Service Level Guarantee/s offered to corporate customers through the analysis of the customers’ network performance Provide network performance report to the Sales force and Corporate Customer Technical Solutions staff that will serve as reference in future sales activities Monitor inventory of installed and recovered equipment Provide technical inputs to Business Solutions in the conceptualization, engineering, expansion, and operation of products and services in view of actual customer demands Conduct periodic process review of all organizational units within Corporate Business to ensure compliance to established standards, in close coordination with Policies & Procedures Development/HR and other concerned units.