Experience

Fred Beans Automotive Group

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Sales And Leasing Consultant

  • Dec 2018 - Present

  ● Greets clients and describes product feature, advantage, benefits and demonstrates operation of vehicle/ accessories according to interests and financial goals. ● Explains available service and warranty contracts, negotiates selling price, completes all sales, purchase and lease contracts. ● Create rapport with prospects for ease of follow-up utilizing phone, email, text, and video communications. ● Build solid relationships with customers and develop a pattern of repeat sales, client loyalty and referrals. ● Achieving high Customer Service Indicator ratings per manufacturer guidelines while also utilizing Google reviews to market and grow the business.



LA Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• General Manager

  • Jun 2017 - Dec 2018

  Provided comprehensive sales training; worked one-on-one with each employee to improve sales techniques and capitalize upselling opportunities. Resulting in 336% of sales goal (highest percentage in the northeast super region). ● Proactively created reports and identified trends to align client needs with sales goals. ● Enhanced facility moral by developing customer complaint solutions and offering workplace incentives. ● Developed cross marketing initiatives to boost customer interactions for promotional events. ● Managed day-to-day operations; HR/recruitment, daily conference calls with Vice President and regional General Managers, updated performance excel spreadsheets, developed sales strategies and sold new memberships. Winning Team, August 2017 ● Head of internal and external marketing. ● Training Membership Counselors. ● Maintaining high weekend averages based on sales goals through proper scheduling and appointment preparation. ● Increasing profits YTD by connecting with customers and identifying opportunities. ● Sold fitness memberships by demonstrating the advantages of a healthy lifestyle. ● Marketed internal and externally. ● Greeted customers upon entry whether it be to check in members or direct potential clients to those who would best serve them.



Marshalls Distribution Ctr

• United States
• Consumer Services
• 700 & Above Employee

• Backroom Coordinator

  • Mar 2016 - Jun 2017

  ● Created employees work schedule to best fit the needs of the store. ● Greeted and addressed customers needs. ● Working with various departments to ensure store efficiency. ● Organized freight unloading process. ● Maintained inventory and marked out damaged products. ● Ensured safety and sanitation measures were completed after each shift. ● Created employees work schedule to best fit the needs of the store. ● Greeted and addressed customers needs. ● Working with various departments to ensure store efficiency. ● Organized freight unloading process. ● Maintained inventory and marked out damaged products. ● Ensured safety and sanitation measures were completed after each shift.