Experience

Baylor Scott & White Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Specialist II

  • May 2017 - Present

  Pflugerville, Texas



SCP Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Provider Coverage Coordinator

  • Apr 2012 - Aug 2016

  Directly responsible for 10 hospital facilities and 200+ physicians. Developed and maintained excellent working relationships with contracted physicians. Assessed coverage needs and worked closely with physicians to generate schedules and confirm assigned shifts. Negotiated physician additional pay rates to ensure budget compliance. Managed and reported monthly payroll information for assigned hospitals/physicians. Provided after hours on-call service for 32 facilities every… Show more Directly responsible for 10 hospital facilities and 200+ physicians. Developed and maintained excellent working relationships with contracted physicians. Assessed coverage needs and worked closely with physicians to generate schedules and confirm assigned shifts. Negotiated physician additional pay rates to ensure budget compliance. Managed and reported monthly payroll information for assigned hospitals/physicians. Provided after hours on-call service for 32 facilities every three weeks. Show less



Promartek, Inc.

• Project Manager

  • Sep 2008 - Apr 2012

  Researched and executed strategic sales plan that focused on mergers and acquisitions. Prepared all job bids and estimates; negotiated contracts. Monitored and communicated status of competitive market landscape. Assisted with purchasing, payables, and receivables. Built strong client/vendor relationships and developed a buyer follow-up system that contributed to a high rate of repeat and referral business. Collaborated with management on multiple worldwide projects.



Arete Sleep Health

• Wellness and Fitness Services
• 1 - 100 Employee

• Quality Control Lead

  • Jun 2007 - Sep 2008

  Managed billing and patient care coordinators and fielded client queries. Point-of-contact for analytical comparison of contractors for special needs patients. Tracked errors and compiled monthly reports for submission to CEO. Recommended individuals for termination, disciplinary action, or commendation. Assisted in developing new protocols that resulted in a $480k annual savings while increasing patient satisfaction. Promoted three times in twelve month period, from Patient… Show more Managed billing and patient care coordinators and fielded client queries. Point-of-contact for analytical comparison of contractors for special needs patients. Tracked errors and compiled monthly reports for submission to CEO. Recommended individuals for termination, disciplinary action, or commendation. Assisted in developing new protocols that resulted in a $480k annual savings while increasing patient satisfaction. Promoted three times in twelve month period, from Patient Care Coordinator to Quality Control Lead. Show less



Sugarland Cardiology & Associates

• Cardiovascular Ultrasound Technician

  • Jan 2005 - Jan 2007

  Performed echocardiograms, stress echocardiograms, stress tests, and EKGs for physician review. Monitored patient and equipment function during nuclear stress tests. Maintained all equipment and ensured quality control, compliance, and record accuracy. Assisted with new employee orientation and all aspects of duties, department procedures and protocols.



Fire Protection Service, Inc.

• United States
• Maritime Transportation
• 1 - 100 Employee

• Sales Representative

  • Jan 1998 - Jan 2002

  Built comprehensive customer relationships. Honed sales skills through high-volume cold call and web query process. Coordinated deliveries throughout the Gulf States. Purchased inventory. Continuously executed against an aggressive growth strategy. Increased customer base 63% during five-year tenure. Specialized in product fulfillment for large supply boat companies.